CVS

"The worst pharmacy in Indianapolis. Pharmacist and staff are very rude. They have given me medication for other people on two separate visits and acted like it was totally fine. Wait time was almost 2 hours to pick up one medication that is on an automatic refill. They are not helpful with questions and will actually talk in a condescending manner if you ask anything at all. They never answer the phone so you can’t ask them to refill and ensure your medication is available, you have to get in the line and wait, then be told it is not ready and to get in line to wait again. Horrible customer service, unsafe practices, avoid this place if you can."

"I don't blame the pharmacists or techs at this location, but this has to be the worst pharmacy I've ever frequented. They are grossly understaffed and lines will back up 15-20 people at times. They don't answer the phone because of this drive thru is permanently closed here due to this as well. I've spent 60 minutes on hold today. I have to go in, wait 30 through this line to tell them I need a refill (that I can't refill through the app), only to be told they're backed up and it'll take days to fill. CVS CORPORATE SUCKS."

"Every time I go to this pharmacy, my prescription are never filled on time like they’re supposed to be even though they’re on auto refill, so I’m not understanding how that’s even possible. Every time I go to the pharmacy the drive-through is closed and it’s very inconvenient for me because I have to get out of my car go in and wait in line for, an extended period of time one time I waited in line for almost 35 minutes, which is absolutely absurd and ridiculous . My mother is a diabetic, and they have not filled the prescriptions that she needs on time either Which has almost landed her in the hospital a couple of times. I called CORPORATE multiple times and they said that they reported it but nothings ever changed so I’m not entirely sure that they even did anything, I was told to call them if I have to wait On hold for more than 5 to 10 minutes to get a hold of the pharmacist to get my medication filled or fixed because they have messed them up a couple times I’m not very pleased with this Assy at all!"

"DO NOT I REPEAT DO NOT GET ANY PRESCRIPTION FILLED AT THIS LOCATION!!! They never answer the phones. I had a script called in over a week ago and it hasn't been filled still. Called my doctor's office and had them call another one in to Meijer in Cumberland since CVS was apparently to busy to transfer my script and it got filled that day!! This CVS pharmacy is absolutely despicable."

"If you need a script in a timely manner, don’t even think about using this pharmacy. We wait 5-7 days before we have to drive down to the pharmacy to ask them to be filled. They don’t answer the phone. I’ve waited over 2 hours before giving up. We’re finding a new pharmacy, because going 5 days without heart medication is unacceptable."