CVS

"The staff were extremely rude!!!! 3 white women were working there on Thursday Feb 15. @ around about 2-3pm that day. I come here all the time and shop her once a month to use my coupons specifically to use my coupons. After i paid an older lady told the lady i checked out with that "she saw me try to steal that" after i ended up not buying one item and said you can keep that off. I don't know if they were profiling me (racially) or if they are that bored that she wanted to make up a lie for entertainment. DO BETTER!!! terrible service. I'm calling corporate!!!"

"Gave my son the wrong liquid medication! I caught the mistake because it was a different color. It’s scary because a lot of liquid meds don’t have a color to them, so you just have to trust them. The pharmacist was amazing and said we needed to be compensated. The higher ups called me and just apologized, nothing else. They are also extremely slow, the drive thru is often closed, and it takes days to weeks to get your meds ordered (even if they are on auto refill!). Don’t waste your time here!"

"Have been dealing with CVs pharmacy at 1299 W Southport Road, Indianapolis, IN 46217 since our insurance stopped using Kroger pharmacy. Since then, it’s been a challenge to get the prescriptions. Every time we went to pick them up, we’d have to wait or come back later. Today they crossed the line. My wife went to pick up our prescriptions and when she asked why they weren’t ready, the staff behind the counter got aggressive and rude. Calling her names and asking why we just didn’t have them delivered. That’s it. Having all our prescriptions transferred somewhere else. Anywhere else!! Can’t believe that! She had to take her nitro because they gave her chest pains. She has a heart condition for crying out loud!! But they know that. They fill the meds!! Do yourself a favor and don’t waste your time with this place."

"I went in the store this afternoon to buy vitamins which were marked “buy 1, get 1 free”. I went through the candy aisle and saw bag that were marked “buy 1, get a 2nd for $1.00”. Ringing my purchases through the self-scan, it looked like I was being overcharged after applying my $10 Care Pass. A CVS employee came over and cancelled the transaction, saying she would ring up my order at the register. While she was ringing up my items, she informed me that the sale tags did not go into effect until the following day. Why would you place a sale tag on something if it’s not on sale that day??!! Can’t you have a couple of employees come in a couple hours early on the day of the actual sale and place the tags instead of duping the people who happen to come in the day before?? Does anyone else think this is a rather unethical practice, or is it just me? Needless to say, I was not a happy camper when I left."

"I think when suffer from a chronic illness it is important to have a Healthcare team you can trust. Tad has been my pharmacist for 12 years, I originally saw him at another location, when that location closed I followed him to Southport. Tad is a wonderful pharmacist who has caught possible drug interactions for me. The local is very busy because patients followed Tad and the crew. Please be patient, you are in good hands"