VCA Sugar Grove Animal Hospital 5043 Bancroft Lane, Greenwood, IN 46142

"Had to put my boy down a few months ago. They made it a wonderful experience. I was alone when it happened and the nurse was so sweet and gave me a hug. Price was very reasonable for the cremation."

"Encouraged us to euthanize our kitten. Got another opinion from another vet and the kitten had asthma. Was very rude to us in our time of need. Will not come back nor would I recommend anyone come here for their pets livelihood and well-being. Would give 0 stars if I could"

"I wish I would have found this place sooner because I probably would have caught the issues I'm now dealing with long before.. The vets here are so knowledgeable, brought my cat in for a cough and they ended up finding a murmur.. although I wasn’t expecting that diagnosis, I now have the things I need to make my kitty the most comfortable in her final months of life, where as before I was left clueless with no diagnosis. Can’t thank this place enough. If they refer you to a specialist please listen to their advice, they just gave me a few more months of life with my cat because I listened."

"Suggest sensitivity training for staff. Normal vet experience regarding animals. Good with animals. They are strict in policies and are not a good resource for triage if you have questions over the phone as you decide what to do with your pet. We had multiple insensitive interactions with various employees while in the office 2 separate times (after we experienced a traumatic dog fight between our dogs). We value businesses that know how to treat people like people and not provide robot responses and can't steer from financial policies for unique situations. They have lost more money by not being flexible than what they gained. For this reason we are no longer going ther. We will use Tractor Supply for regular vet stuff, emergency vet for emergencies and find another vet for other needs. May be my business values are outdated...."

"I can't say enough about the staff. They are professionals that truly love animals and it shows. I brought my dog in and they treated him and followed up to check on him. He needed surgery only days later when an unpredictable situation arose and again, they were fantastic. I can't thank them enough. I was overcome with stress due to a chain of events already, and severely deprived of sleep. They reassured me and my Dog returned without signs of fear! Tail wagging all the way. He decided who his Vet will be and I agree!"