Walgreens 18133 Torrence Avenue, Lansing, IL 60438

"The staff at this Walgreens location are always the most helpful and friendly! Herb the cashier working today is the best! I perfer to go to this Walgreens over other Walgreens because of the awesome staff!"

"Walgreens is a convenient and reliable pharmacy and retail store. Their wide range of products, from medications to household items, makes it a one-stop shop for many. The friendly and knowledgeable staff is always ready to assist, and their prescription services are efficient. While prices may be slightly higher on some items compared to other retailers, the convenience and accessibility make Walgreens a go-to option for everyday needs."

"Waited 20 minutes, got told that my prescription was able to be filled but to come back after 6 o’clock - went back the next day only to be told that the prescription wasn’t filled or able to be filled / ordered because they don’t carry that brand. Then when I tried to call to have the prescription sent to a new pharmacy, they kept me on hold for half an hour and hung up on me"

"Worst pharmacy around. When will they be held accountable for their terrible work. Very rude as well. I placed my order online a day in advance. Go in and stand in line for 30 minutes just to be told they didn't fill it but they can fill it after 7. So I come back at 8 for her to tell me it still wouldn't be ready for another 40 minutes so I told her I didn't live out there and it is only 30 pills 1 prescription I don't understand and she pretty much said sorry and walked away from the Mic. because I was in the drive-through at that time. So I Call to see what time They close and she told me 9. When they close at 5. It may say that on the website but I personally called and asked. So I called the store manager and decided to make a complaint even though he said there's nothing he could do and he pretty much blew me off I ask him what time does the pharmacy open and he told me 7 Am i get there before my work shift at 8:30 to find out they open at 9am I have been without my meds now for 3 days and I have to go into work feeling sick. This should not be OK somebody should be held accountable for the long wait times the lack of respect when your order isn't filled they just don't care and they are so untouchable because they obviously still continue to work under a 1.7 star rating Obviously corporate does not care about what this pharmacy does But I will definitely be moving my prescription to a new location I will probably never be back to this Walgreens agan i'm sure a lot of people who have reviewed this have already done the same."

"The pharmacy staff is pretty nice but the Manager of the pharmacy section should get fired. They are way understaffed for the volume of customers. I had to wait over an hour and a half (after my appt time) to get a covid shot."