Doug Carroll | NMLS# 173634* | Ruoff Mortgage 141868 | *Additional Licenses OH: MLO. 050196.000 1110 East Dupont Road, Fort Wayne, IN 46825

"Doug & Lorissa we’re very thorough and always answered any questions I had promptly & appropriately! They made sure that I had all the help I needed, phone calls/emails/texts were always answered on time whether that be after hours or while they were enjoying their day off, they still managed to take really good care of me! Definitely 10/10 will be reccomending my family & friends to work with them!"

"Doug is knowledgeable, professional, responsive, and personable. We could not have asked for a better mortgage experience. He and his staff go above and beyond to ensure you have all the tools necessary to make smart home-buying decisions. Would highly recommend Doug without hesitation."

"Doug and Lorissa were extremely kind and patient with our long (1 year long) home-buying process. They were quick to get us extra information for all possibilities, never made us feel rushed or less-than, always gave us assistance above and beyond what we could have expected. They were more than great to work with, and we are very glad we used Ruoff for this first time home buying experience."

"Doug has been our primary contact for all loans in the Fort Wayne area. Very professional and personal. Timely responses and low pressure."

"We came into this process a year prior to actually closing with little information on how our credit situation was sitting. Doug was kind enough to not only help us get where we needed to be, but also give honest feedback on what we needed to change in order to make it happen. I greatly appreciated both him and Lorissa being upfront, communicative, and quick on all fronts from start to finish. They both were on top of answering any questions or concerns throughout the process and took the time to fully explain anything. I cannot express enough gratitude to both of them for making this possible given our situation. Thank you both so much!"