Kitch Acceptance Corporation

"Have been with them on and off for many years. They always are there for me and my family when I need a loan.. good family and good place to go if you need a loan or have an emergency where you need funding asap."

"As a Kitch customer I thought I would be treated better. I have had many loans but this last request for a loan I heard nothing. I feel that is very rude and poor customer Service when I am a loyal customer. I will be taking my business some place else."

"If I could 0 stars I definitely would. The rudest people I’ve ever encountered work for this company. The interest rates are insane. The second you are “late” on a payment, even tho there is a 10 day grace period they are continuously blowing up your phone, email & any reference you have on your list. They didn’t care that I got laid off from my job due to declining economy, I worked in RVs and was laid off due to lack of orders. & they refused to with me on my payments. Even tho I had made payments on this car for over 3 years and was never late… after being laid off I ended up 60 days behind & they sent an email saying I need to pay so much money or they would turn into collections, even after I made the payment they still came and took the car."

"This company exists only to take advantage of people with little other options for assistance. They charge obscene interest rates, will hound you constantly even if you're a day late. They will call several times a day 7 days a week over something as little as $5, yet completely ignore you should they owe you something. Their business practices are beyond shady and are damned near criminal. They are completely unapologetic about taking as much as they can get from you and don't care even when a pandemic has shut down the entire world. I literally paid OVER double the price tag of the car, not because I had BAD credit but because I didn't have ENOUGH credit. To them that justifies taking $18,306.16 on top of the car price. Avoid this company at all costs. You'd get a better deal renting a car every week for the rest of your life."

"I cannot explain how many times I have needed to call and every time I get the worst attitudes. You can have an arrangement and they will still call you as if setting it up doesn’t matter. If you make additional payments, seems it doesn’t matter. They reach out to get payments or arrangements & say things are good to go for arrangements, etc, and then the next person says “ it wasn’t noted”. The communication between them is obviously not good and for customer service, the attitude is ridiculous. Being a person who works in customer service, and have for years, I would never speak to anyone the way I’ve been spoken to."