Neuro Diagnostic Institute

"Very poor food poor beds poor treatment the staff mostly didn't care at all they stole my clothes I came in with 7 days worth of clothes and came out with what was on my back Phone calls were rare and they drug you up as your treatment pretty much there is no therapeutic benefits I was jumped multiple times and no staff helped I never got help and would rather be locked up than go there again if i could put 0 stars i would horrible all around please dont make the mistake of going here"

"About 2 years ago my boyfriend was admitted there and said he tried to overdose. The problem was that when they did a tox screen for him they only found the in his system. In my experience, one cannot overdose on the. Anyway, I created an online account for him and noticed that the hospital staff were dosing him with all sorts of drugs. Mostly to keep him sedated. This particular establishment CANNOT be trusted with your loved ones. Or mine. When they released my boyfriend he was so doped up he could hardly walk. This place is in the business of killing people."

"They over prescribe their “patients” sleeping medication to the point that can’t stand on their own. Their patients go all day without food ! Most of the nurses on staff are very rude and will tell you your loved one is busy but they really be drugged up past out in their room."

"My son was a patient there from December until January of this year. I had to do an EMERGENCY removal due to a female nurse (who will remain nameless) not paying attention, and gave my son HIS medication, on top of ANOTHER child’s medication. Right after he had taken the medication, none of the staff was paying attention. The CHILDREN alerted the staff that my son had fainted. He also went into severe respiratory distress. To make matters worse, the med list that was provided to the hospital was the same medication of that which they OVERDOSED him on!!! The techs there do NOT pay attention to the children at all! They are always on their cell phones. ( I have proof of this) One of the techs even VIOLATED their own patient privacy rule, and provided my son, as well another child with each others Instagram information. ( I have proof of this) The techs would show the children posts from their Instagram accounts. They are not supposed to have their phones on the units. The therapist, Allison Robertson, who is the lead therapist for the boys’ unit, is VERY unprofessional! During her one to one sessions with my son, she would randomly share that she has “cramps.” My son asked me during a phone call does that mean that a lady is on her PERIOD!!! She also shared things about her divorce, and talked about her new boyfriend to him. During family sessions, Ms. Robertson would speak negative of her husband who divorced her, as well as situation’s about her new boyfriend. Unfortunately, she does not have children of her own, but will compare her DOG’s behavior to that of a HUMAN child! A person who does not have children should not be criticizing parents who are trying the best they can to help their child. These children cannot help their mental illnesses, yet she will blame the parents for all of it. Dr. Miller, the head doctor is SUPER nice. The doctor’s assistant, Katie, did not listen to anything I told her about what was going on with my son. Katie used the diagnosises from my son’s first inpatient stay, as diagnosises from his most recent stay in January. The therapist that he currently sees, sent over all the documentation that shows his active diagnosises. Yet when we went in for his intake, she pretty much called me a liar, and made it seem as if I was making up diagnosises. I have a copy of the paperwork that was sent over to NDI that shows all the diagnosises that I told her and Allison about. By the grace of God, another facility has ACCURATELY diagnosed my child, and have put him on the right medication dosage that will help manage a lot of his issues that are out of his control. I am so THANKFUL that this facility actually LISTENED to my child and I. We are FOREVER indebted. Even though all these things went on, I still keep the facility in my prayers. I hope that no child or family has to deal with what we went through. Thank you for reading."

"Worst experience of my life. I am a therapist myself and I was treated terribly. I had to say what they wanted to hear in order to get released. They did not make me the slightest bit better. They gave me PTSD. The staff was unfriendly and encouraged me to not talk. I felt my voice was taken away and I could not advocate for myself. I could go on but suffice it to say this is not the place to go to recover."