Pools of Fun

"I owe my pool knowledge to Linda and her team. Pool stores always get a bad reputation on they are “just trying to sell you chemicals”. That is not the case with this location. They are knowledgeable and I never feel they are pushing product. Drive the extra miles to come to this location."

"Linda and staff always take excellent care of us! Even when I didn’t realize what time it was and walked up as they were closing, they let me in and took care of our water test anyway. I really appreciate their expertise and making us feel like family."

"EDIT: I was absolutely working with you/your company...You even finally left me a voicemail. This response to me on the reviews is a microcosm of the service I have experienced.... And if you are curious and still don't believe I was working with you.... YES! I still have the voicemail Original post: I ordered a solar blanket in late early June. I was advised at the time of ordering that production was slow because of covid. Two month later, not only have I not received my solar blanket, I have not heard a single thing from the store. I called them this past week to get an update and left a voicemail. My call was never returned. Maybe I'd change the review if I received the blanket that I ordered but after two months, I am not optimistic. EDIT: Pools of Fun finally called me back so I changed the review from 1 star to 2 stars. When they called me back, they said that their phone systems were down and they did not receive my voicemail till later. In response to this review, they claim they don't have any of my information. While, I would have been a new customer for them, I find the series of excuses to be frustrating. While they were apologetic and willing to help me on the voicemail that they left me, I have found that their customer service is not what I had hoped."

"We absolutely love our pool! This was the greatest summer yet because of our pool!! Tyler was great to work with throughout the entire process. As with all construction projects we had some hiccups along the way but Pools of Fun took care of them and made it right, without us even asking! I would highly recommend Pools of Fun!!"

"I used pools of fun for 20 years and did all the changes they recommended and had them install all the needed heater and cover replacements. I had a new liner put in about 18 months ago. It was new and looked wonderful. However it soon started coming away from the top of the wall in multiple places. At first they did tiny repairs multiple times which looked ugly but then they did the whole of the deep end and it was somewhat better. However, just a few months after it was installed strange white circles started to appear on the walls and then various patchy of Cloud-like patches appeared on the floor. This top of the line liner cost me several thousand $ for them to install. Apparently there is no warranty for discoloration. This is not a minor change over many years but an aggressive ugliness that appeared in the first few months. They have been stonewalling me and totally unhelpful. I had been paying them for weekly maintenance for many years but have now realized they were fleecing me for lots of chemicals that really were not needed. I would not recommend doing business with them. PLEASE NOTE... this is a review for the company "Pools of Fun" and not the Noblesville store"