Canterbury House Apartments - Newburgh

"Im going for 3 years living at these apartments. Don’t recommend. In the past year its lacking in many areas. There have been many cars broken into( including myself) you can’t “forget” to lock your vehicle one night because someone is already poking their noses into it and will take ANYTHING. Rules are not respected. Maintenance takes for ever unless its an emergency. If you been in and out of hospital lately and struggling financially, they will not give you extra days or waiver late fees."

"I lived here for 2 years and if you are considering this place, don't! Walls are thin so you hear your neighbors alarm clock. Office staff lacks desire to resolve problems and maintenance takes forever. I had to pay my rent one day late due to being in the hospital after heart surgery and I got zero sympathy on the late fee. Money hungry corporate doesn't care about living conditions. Neighbors had bedbugs so I moved."

"I wouldn’t give this place any stars but it won’t let me leave a review without a rating so they owe me a star. Nothing is ever enforced correctly. The neighbors here are loud and disrespectful. If I have a complaint staff management is rude. It’s obvious some people are not cut out for certain positions. Maintenance never comes to fix anything I end up having to do it myself. Save yourself some time and rent elsewhere if you must rent. This is an absolute joke. I’ve called the regional management several times and they do not return calls. One would think that if a tenant pays rent on time and minds the rules you’d be a little more willing to take care of their problem and respect them but that’s obviously not accurate. Updated 08/05/2022 This response under my review is pointless. This number is one I have called before to speak with a regional or higher and they do not return calls. I’ve left message after message that is if I can leave one without hearing “This voicemail box is full and can not accept new messages at this time” I am happy to leave and not look back. I won’t spend another dime with this property."

"I've lived here for many years & as a whole its been a good experience. BUT my hot water heater went out on Wed. & I've had to do without hot water for 5 days now. Having to go to a friend's to shower. Not good. They should always have at least 2 heaters at all times. They should of offered me an empty apt to use the shower."

"So far I am not impressed, I moved in on the 1st and haven't had a working dryer!!!! I moved in and they didn't even have the vents hooked up and only had a busted up one in there it took the maintenance man almost a full week to get in there to hook up the dryer!?!?!?! They blamed me for wanting to move in one day early when I waited a month for an apartment that was supposed to be ready November 9th!?!?!?! After he finally hooked up the dryer, I tried to dry clothes and my dryer would not stay on longer then 3 minutes!!!! So here I am been without a dryer sense the 1st of December and their solution is walk/drive to an apartment In the rain after work 16 hour shifts to make sure I make them their rent money to dry my clothes?!?!?! I have sent messages to the office asking for updates on my dryer and they won't reply I have to walk to the office and get a direct answer!!! I also don't feel the office staff is that friendly nor care about the inconvenience!! I used to be a Leasing Manger before I got my Job at UPS and this place didn't even do a move in check list but probably expect me to do a move out check list when I move out? They don't have to like me after this but rent will be paid on time!!! If this is a continuing issue I may do an early buy out of lease after 6 months!!!!"