New Beginnings Realty and Property Management 1800 South 25th Street, Terre Haute, IN 47802

"In March of 2022 my family moved into one of their homes (1627 Ohio Street in Terre Haute). Upon moving into the house they knew we had 4 small children & another one the way. Fast forward 3 months being in the house our kids test positive for LEAD POISONING. The health department came out & tested the house & found lead paint in front of both doors as well as my children’s bedroom window frame! The health department told them they were to fix the issues. We dealt with the health department & this horrible property management for 3 months & the lead paint was never FULLY taken care of, but they still wanted their rent. We were told we could break our lease early, but they weren’t going to help us find another home EVEN THOUGH THEIR HOUSE GOT MY KIDS SICK!! We left in November & the lead was still in the house upon leaving. We never got any money back because they said we owed for trash & the carpet had stained spots from my young children (normal). When we moved into the house the tiles in the shower were falling out & they were told & even came to see the house & never did anything about the tiles either. Update the house SOLD 5/19/2023 & the window frame with the lead paint WAS NOT PAINTED!!!! There is STILL lead in that home. They replaced everything that was wrong in the house while we was there PLUS more to sell the house, but yet the family of 5 who dealt with a BUNCH of unnecessary trauma..we are still struggling since we HAD to leave the home for our children’s safety in the WORST time to find another house. Do NOT trust these people with your children’s health!!! & if you bought that house & see this…PLEASE watch your children if you have any."

"After giving Jenny Jones a chance to fix the problem, it only multiplied. The tenants had police visit multiple times within months. They left their animals behind, left the property a mess and much more. Jenny assured me the animals would be removed. They are still here and multiplying a month later. She does not do what she says she will do. Very disappointed and would NOT recommend New Beginnings Realty."

"Jenny and her staff have been amazing in helping my family and I with our housing needs. New Beginnings has been responsive and professional to my requests. Would definitely suggest working with this amazing team!"

"I have to give a star just to review but we were lied to so much. It really hurts our feelings. We were new to the area and so many nice people before they came along. It's sad that this is allowed to go on, the treatment of us and the property. That didn't discourage us, we love this city and no plans to leave."

"Jenny and her team are very responsive. She gives you regular updates on what you are looking for. I love checking my email for new listings. I list my rentals through them and love the piece of mind that my properties and tenants are being cared for. On the scale of 1-5, I give them a 10."