The Annex of Terre Haute

"The Annex of Terre Haute has been a lovely place to be at. What makes it more enjoyable is the beautiful garden, the main floor, activity center, and especially the staff. You always feel like you're being heard and your concerns will always be addressed. The annex gets a 5/5 from me."

"If I could assign zero stars to the Annex, I would do so without hesitation. My initial decision to choose the Annex was solely based on its proximity to campus, offering the convenience of walking without needing a car. However, this proved to be the sole positive aspect of residing there. Pros: Proximity to campus, allowing for convenient walks. Cons: Filthy Living Conditions: The state of the Annex was nothing short of appalling. Filthy carpets stained with vomit and dog feces, trash strewn everywhere, and backed-up trash chutes lining the hallways. The persistent smell of marijuana in the hallways added to the overall lack of cleanliness. Poor Construction Quality: The Annex was built INCREDIBLY cheap and provided no respite from noise. Every footstep from upstairs neighbors echoed through the ceiling, and shared walls carried every conversation. Complaints about loud neighbors blasting music was apparently irrelevant to staff. Ineffective Management: The ever-changing management—changing 6 to 8 times during my stay—spoke volumes about the instability of the staff. Managers rarely responded to emails, displayed apathy toward resident concerns, and were consistently rude. The fitness room boasted broken machines, and residents faced difficulty accessing the package room due to uncooperative staff. Several of my packages were also stolen. Incompetent Staff: Staff members were perpetually absent, leaving the office early and showing little interest in addressing residents' questions or concerns. The complex doors remained broken for months, even in winter, forcing residents to take a long detour. Fully furnished apartments featured cheap, uncomfortable furniture that frequently broke. Delayed Security Deposit Return: My security deposit ordeal encapsulated the Annex's overall incompetence. It took nearly 6 months, countless calls, and the intervention of multiple managers to receive my deposit. The lack of professionalism was evident when a manager laughed off my request for an update on my security deposit nearly 6 MONTHS after I had moved out. Warning to Potential Residents: If you're considering living at the Annex, please heed this warning along with the numerous 1-star reviews. I have dissuaded many from choosing this place, and I'll continue to do so. The Annex is nothing short of a scam, and I'm genuinely baffled at how it manages to stay operational. I hope my experience serves as a cautionary tale for anyone contemplating a stay at the Annex."

"This place is literally the worst housing complex in all of Terre Haute. Management has changed about 4+ times, which is about how long they’ve been open. New manager is rude, and careless, and makes residents feel uncomfortable in their own homes. New manager is never available for residents and makes them feel stupid for even approaching her. Cece is far from professional, and I’d be ashamed to have my child live here and feel unsafe in THEIR home. The Annex will never make anyone feel at “home”."

"Management is the worst I have ever had to deal with. They are never in the office when they say they will be. When trying to get packages they are so unorganized they can’t even find them themselves and tell you “it’s not in here sorry” after only looking for 10 seconds. When you have to force them to look again and repeat your name and apartment number because you know it got delivered and the management proceeds to slams the door in your face because they are angry they have to take time to look for your package because they don’t allow you to do so yourself. They absolutely never get back to you with any issues. The management team needs to be older and wiser individuals who have had better experience with managing an apartment complex."

"My daughter lives there while in school. 3 years ago it started off being pretty nice. Now it smells awful in the hall ways and stairways. The security doors are broken and have been for for awhile now. It reeks of pot in the place. I am not pleased as I pay the rent for her. It appears it is starting to run down. Sad because it used to be nice."