Oak Street Health Hammond Primary Care Clinic

"I find oak street health to be just another business out for the money. They do not help patients when they need it the most and you only get appointments with nurse practitioner not a real dr"

"I was a bit hesitant when I first arrived. But I was treated with warmth and kindness. I plan to bring my father."

"Everything was great,all the people were very professional and kind, I would recommend oak street to anyone, the intro was great thank you all."

"This was my very first time visiting Oak Street Health. It has been running smoothly since I chose to switch medical clinics and doctors. They are so professional but yet it's a comfortable feeling. From scheduling my appt to picking me up it's been a great experience I haven't experienced before. The Staff are exceptionally detailed and seems concerned for each individual. Glad I made the switch. I would definitely recommend them to family, friends or even a stranger."

"I went to Oak Street Health in early 2021 for a shoulder issue from having an MRI at a different medical facility. Oak Street wanted to know other medical information about me. I told them. I had no reason to hide anything. The doctor there wanted to zoom in on a different issue I had and I told him that's ok, I have a specialist at the UofChicago for that. He did nothing for my shoulder. I asked for something for the shoulder pain and was told I needed to have lab work, that nothing could be prescribed without lab work. I let them know I had lab work in January and told them where. I gave them permission to get the info from that facility. In the meantime, they made me another appointment. I called ahead of that appointment and asked if they had gotten the lab work results and they said they had. When I went to my second appointment with them, they had nothing. They lied to me. Then they told me I could do the lab work there (they didn't mention this before) and would have results the next day. I said ok to that. My third appointment, they said they couldn't do anything for my shoulder but wanted to put these "heated slippers" on my feet for some unknown reason. I had enough of their nonsense and said to myself enough is enough. If they aren't going to help with my should issue, I will find someone who will. All of that started in late February/early March 2021. I never went back. To this day, they continue to harass me by calling me and telling me I need to come in for an appointment, that I am behind. I have told them I am done doing business with them. They even sent a person to my house and my husband told them I have a doctor and don't go to Oak Street Health anymore. Now today, my husband and I go out to eat and stop at the grocery store and when we come home I find a note from Oak Street, which was in our mailbox without an envelope which means it was personally dropped off by someone, telling me I need to come in and that if I did not want them for my PCP that I had to tell them and my insurance company. I've told Oak Street at least a dozen times to delete my number number, that I would never associate myself with their organization again and they won't leave me alone. What I do believe is going on is they are needing patients because the three times that I was in there facility there may have only been one other patient and for a facility that supposedly "caters" to people of retirement age, they sure must have turned a lot of people off because they had no customers. This company is run by a 39-40 CEO and it's all about the money for him. Look it up yourself and see what there earnings were. They're probably scamming Medicare with earnings that high and the lack of patients that I've seen. Be smart. Go to a real doctor -- because only once of my three visits did I see a doctor, who has since left that facility."