PetSmart 2750 Carl T Jones Drive Southeast, Huntsville, AL 35802

"Karen did an amazing job on my buddy Nemo. His first grooming at 4 months old. Iam overwhelmed on how good he looks."

"I scheduled my Aussie for her second grooming appointment. The first experience was 5 star and I felt confident bringing my girl back here. I am very particular because my dog is very anxious around new people. I booked her for a bath and brush which stated it includes a sanitary trim. The last visit I had scheduled the grooming which I was told I didn’t really need to do because she wasn’t getting an actual cut. Anyway, when I got there and spoke with Brittany she was extremely unfriendly and condescending. She asked if I was getting the bath and brush and I said yes and her bottom trimmed. She said, that’s not included. She said if a groomer had time maybe they could do that. I obviously did not want her fully groomed, she is an Aussie but I did want the sanitary trim which was what I scheduled. Anyway, Brittany’s attitude demonstrated to me that she was uninterested in being helpful and I wasn’t comfortable leaving my dog with her. We left and won’t be back."

"Staff were always polite, and the selection of cat scratch boards was entertaining for the whole family. We appreciated the seasonal toys that they would bring out for purchase and affordable peanut butter for the dog."

"We were approached by another im woman and her dog without warning or encouragement. Her dog attacked mine and all she said was “sorry he’s a little snippy.” When I asked the manager to remove her and her aggressive dog, the manager told me they they’re required to give all owners and their pets the benefit of the doubt! I contacted their corporate, and they promised to contact me concerning my dogs injury. They never contacted me again, and I still can’t get in contact with them. Don’t take your pets here if you value their health and safety."