Verizon

"We got a new phone. Service was just ok. What should have taken 15 minutes took like an hour because they seem to drag out everything. Why would it take 5 minutes to get a phone out of the back room? I don't know what this sales technique is called but it's the same as a car dealership."

"If you like Verizon then this is the place for you as the only sell Verizon."

"Great customer service Quick to greet u at the door. Line was long, didnt have to wait long"

"A few years back, my dad passed away & they made me jump through hoops to cancel his phone(several phone calls/in store visits), including asking for a death certificate. Finally somebody had enough sense to say, "No problem, it's canceled & here's a partial (pro-rated) refund. Now, I had someone order 2 iPhones through my account, pick it up from my home, but nobody at Verizon can tell me serial numbers, who ordered them, Nothing. They can't give me any information to give to the police to stop future fraud on YOUR DOLLAR, and are compliant on being accomplices to this FEDERAL CRIME. Stick with AT&T or T-Mobile."

"First off, I want to mention that not ALL Verizon locations are ACTUAL Verizon stores. Some are just licensed with Verizon. I went to the south store bc the north store is only licensed, NOT an actual Verizon store... Now, the staff at this store were super awesome. Julie was the specialist that helped me and she was super knowledgeable and helpful. I will yell you this, if you are wanting a new account, they do not accept the temporary paper copy for your driver's license lol. I had to jump thru hoops to get approved through the credit department and that took having to call and speak to someone over the phone thru the Verizon credit department. That being said, EVERYONE I spoke to, LaTasha in the credit department and Vabs with sales, were all wonderful and a joy to speak with. My credit approved application finally went thru, however, if you order online for store pick up, you must provide the ACTUAL hard copy of the license. And anyone in Indiana knows, that it can take forever to get it mailed to you. So my issue is I am stuck waiting on my license to arrive by mail, otherwise cannot order online or have it shipped bc proof of address is VERY important. With all this being said, maybe TMI lol, however, I find it may be helpful to someone. I loved my Verizon service in the past and I am going back to it and everyone was wonderful! Thank you!"