Legal Services of Eastern Missouri

"I have reached out to them several times and they still haven’t responded!"

"The services they offer sound wonderful but the people that actually call you to follow up are complete trash. The lady I spoke with is slow I clearly and slowly explained my situation and she still said she couldn’t help because my relative still has a guardian after I just told her the guardian passed away and I need help becoming his guardian since I was not listed as her successor. This lady was such in a rush to hang up and refer me to the next organization when I had to tell her to slow down, listen, and pay attention cause she wasn’t hear to help she was here to rush me off the phone so she could tell the next person the same thing. I really hate for someone to contact these people really needing help and get rushed and not heard like the intake specialist that called me back. If people didn’t need it they wouldn’t call asking for it but obviously we do but this interaction made me just want to be able to seek private legal counsel. It was so horrible I just contacted HR to volunteer for intake to help when people call in cause this is ridiculous how many people are saying the same thing."

"It’s been 3 months almost since I contacted these people and STILL have not gotten a call returned. I’m in a case fighting to see my son, whom I haven’t seen in months even though there’s a court order for me to have my time with him. Nobody seems to give a damn, especially not these people. I was going to reach out again but after reading all these reviews, I’d rather skip the free aid and go BACK into court ALONE, AGAIN, and just deal with it myself. Absolute zero stars if I could."

"Unprofessional, rude, and unknowledgeable person called me back regarding my online application, the second she heard my legal issue is out of state she had no interest in hearing what I had to say. Even though I was trying to explain to her I've already spoken to an attorney in that state and she kept reiterating she's not an attorney. I understand, so can you connect me with one please, and then proceeds to hang up on me."

"My experience has been great, i have been with legal services for years for my divorce and my child custody case. My lawyers were always spot on and worked extremely hard for me and my children, They know what they are doing, and they get the job done... very happy {Michelle B.N}. sending a big shout out to the lawyers i have had. C/R, K/M, A/G, and Robert"