Traditional Tool Repair

"My order hadn't shipped and I called to find out why....a human answered the phone. It was glorious! She was helpful and nice She let me know that one item was on backorder, but they could release the other items if I wished. She then offered to transfer me to another human who could give me a ballpark timeline on when i could expect the backorder item. The next human was just as helpful and nice. They followed up the call with an email to help me with some options in case the backordered item was too long of a wait for my needs. Topnotch company. I am a customer for life."

"Excellent customer service. Our parts arrived very quickly. We will be ordering from Traditional Tool Repair again!"

"Best Company in the business!!!"

"Great customer service, great people and service! Would highly recommend."

"I manage The New Country Auto parts in south Indy. I called ahead of time to ask if they had what we needed. They were very courteous on the phone and sent me a quote within 5min of what I needed. Did some price checks online of other local places for a steel pallet strapping kit and Traditional Tool was the cheapest. I showed up and the gentleman that I believe was the owner went above and beyond what I had expected to show me my options and gave me a demo in the back where they stock/service equipment of the equipment I was about to purchase to make sure it would do what I needed it too. Hard to find places that treat customers as well as they treated me and I will certainly be using them from now on. Highly recommend them."