Central Transport 166 Old Highway 24, Decatur, AL 35601

"No care taken to ensure my delivery was in good shape when delivered. How does a shipping company destroy goods, then decide to deliver them anyways? Refused shipment as seen in pictures. This patio furniture was too big for the lift gate so the driver left it at an angle partially still on the truck while lowering the lift gate and proceeded to pull the pallet jack until the rest of the unit fell to the ground. $2000 patio furniture trashed in shipping. Box NEVER should be damaged in transport...., clear indication that what's inside is in the same shape. I didn't open this box, this is exactly how it arrived. Send two people when dealing with cargo this large! Treat people's cargo like it is your own. And if this is how you treat your property, you don't belong in business."

"Went online and did a quote through Freight Center website. I did a weight estimate of 550Lbs to ship a Pontiac long block with aluminum heads. The shipment was suppose to go from TN to VA which it did ship and arrive on time. Surprise a week later somehow my engine went thru a gravitational pull of 4X it s original weight while sitting in the terminal in ATL. I magically get another $625 deducted from my bank account and I called the company to complain. Nothing!!! Called my bank, they sided with the company because some idiot wrote 2000lbs on top of the BOL!!! BEWARE BEWARE BEWARE!!!! Find an honest company who will admit a mistake and rectify it rather thak rip you off and keep your money!!! A month ago a follow up was done with the local terminal Mgr in the Chattanooga office and his hands were tied as well but agreed that the transaction was mishandled after reviewing the documentation in the database. He did give me his business card and told me to call Corp for assistance and he d help out anyway he could. I also filed a complaint with the BBB of Palm Harbor FL against Freight Center and still awaiting a response from them as well!!"

"Great Manager in Decatur,Al location. He was very informative and direct. thanks again"