Majestic Stone Imports

"Glad someone is coming back to see what was installed, however, not sure why it needs to be viewed when clearly a huge chuck was broken off and then “repaired.” That was the worst patch job, too. why did they continue to install it without letting us know? I bought new and expect new, not repaired or price negotiation. I hope negotiation for their mistake to keep it doesn’t take place because that will not happen. I’ve waited 10 years to get new counter tops and now have to deal with this. They should be coming over to replace the counter top section. My poor husband had to deal with me being very upset and still am. My rating will change when the right thing is done for the amount we paid."

"Have someone installing it that knows how to speak English to be able to talk to the customer. Have the installer use tools versus bump the countertop with his/her/their hip to place it and tearing up drywall. Then trying to cover up the drywall issue with silicone and then leaving silicone all over the wall once done. Also hitting the wall multiple times and scratching the paint on the wall where we have to repaint now. All of this and nothing was communicated and he/she/they didn’t say anything. Tried to ask a question if I needed brackets and he/she/they had no idea what I was saying and said not on paper. I fixed some of the issues and didn’t take photos of them. Horrible experience. I should have done it myself. Update: 12/11/23 They called a week after they said they would and I still don't have an answer on if we need brackets or not. They said they would call back to send someone out, but still no call. I don't understand how they are organized there, and no apology for the installers damaging the walls and trying to cover up their mess up."

"We are so happy with our countertops. Working with Majestic Stone Imports was a pleasure from start to finish. The counter top we wanted was back ordered, they gave us options, when we chose to wait, they updated us frequently with emails. They scheduled the install, where on time, polite, professional, and efficient. They did a fantastic job."

"Just had my kitchen Stone installed. Fantastic company to work with. Ask for Michelle she is awesome! Installers were top notch and iced the cake for us with a flawless install. Thanks to everyone at Majestic!"

"They were the supplier/installer on granite counters purchased through Lowes and did an excellent job. Not a single complaint about any part of the process from start to finish. The backsplash is not yet installed in the attached pic but the counters look and fit great."