ICC Floors Plus,

3245 east IN-32, Westfield, IN 46074, United States

"ICC installed LVT flooring into our new Del Webb home. Giving them a pass on their mistake of installing the incorrect floor into one room of the house; I can't give them a pass on failing to properly prepare the cement slab for flooring throughout the home. As a result we have an uneven floor with some areas worse than others. After we filed a warranty complaint to fix the 5-6 worst spots with our builder ICC failed to acknowledge or inspect. I do not recommend. Very unprofessional."

"I will echo what others have said here: the service at this place leaves much to be desired. After botching the install of our hallway carpet, I called them out to have a look, and was told that my hallway was crooked. After I pushed back, they sent someone else out to confirm. Only then did they schedule a date for the repair, and then proceeded not to show up within the time window. I made it a point to be home for this so it's especially frustrating. If you are needing a professional carpet installation experience, I would suggest looking elsewhere."

"We have a floor installed by ICC. Several issues arose and it was pulling teeth to get them to come and make a repair, which we paid for. They did not fix it all, they said they would come back later with a different tool to fix one spot. 2 months later they haven’t returned and won’t return calls or emails. I would not recommend buying from them as they won’t support any repairs."

"I have used Dave Little as my consultant. Always helpful. Never pressures me and has great follow up. Icc has great selection and fair pricing. I also bought a bathroom vanity from Rob McDougal. I love the vanity and Rob is very knowledgeable. It would be helpful if they had a designer available."