Wetzel's Pretzels

"My kids love this place. Our favorite snack when shopping. We always get the Cinna-bites with the frosting."

"the people are nice and they do get you with upselling but it’s done in a very nice and respectful manner the food was amazing although i had asked for it to be fresh and they had no objections and said as long as i wait it will be no problem. they even had fun interactions with some of the people walking by just being funny."

"I specifically asked if they were fresh he’s gonna say yes it’s the worst wetzel pretzel I’ve ever eaten in.would no recommend to anyone didn’t even want to give them 1 star they are as hard as a rock they probably laughing for selling them. Never again"

"Worst experience I have ever had. They take advantage of people. I order pizza bites and the guy was like what spice would you like. Making it seem it comes with the bites. Then he said I can get you an item for free what would you like??? Once you say what you want he says okay what item would you like for free SMH! Why can’t he say if you buy two items I can get you one for free, if you want a sauce us extra $2 and lemonade $5. This other lady was also complaining about how a snack was the same price as a full meal. I requested a refund and will never recommend or come back to this place. I understand everyone has a business to run, but just be clear."

"My entire family absolutely loves Wetzel's Pretzels. I have to stop here and grab one almost every time I'm in the mall - quite often, given how much I love wandering around Orland Square even if it's just to window shop and I buy nothing but a pretzel - and heaven help me if I don't at least save *some* of the pretzel to share later. Certainly no one's going to believe that I didn't get one! (In truth, their pretzels are really much too yummy for any of that there "sharing" nonsense I mentioned. The "true" expectation is that you'll just bring everyone else their own pretzel to enjoy, rather than having to actually share your own yummy snack.)"