Dr. Alicia H. Austin, MD Birmingham, AL 35218

"Really sweet lady. They get you in and out in matter of no time. I take my daughter once a month and we're never there more than an hour."

"My experience with Dr. Austin was great until I lost insurance and could no longer see her. She refused to refill my prescriptions, leaving me now back where I started, all because I'm not valuable to her anymore. It's obvious my wellbeing is not of her concern. The staff in her office is awful. They're all cold and impossible to reach without going in. It takes weeks of voicemails to get a human on the phone, and when you do they are rude and dishonest. The clinical assistant has no place working in psychiatry, I can imagine the more ill patients don't respond well to her inability to communicate. I went without my meds MANY times because she failed to do the very simple job of returning a phone call. The worst news I learned today, though. One of the drugs Dr. Austin put me on interacts with the birth control I'm on, making them both less effective and causing seizures. My new doctor will not prescribe them together, I was on them together for a year. This woman's negligence could have gotten me pregnant or worse."