The Original Springs Hotel

"It’s an old easy to get to hotel prices were fair I think it was $63. If you’re into historical things it’s also a spring natural for you to bathe and soak in to heal your body. Very quiet staff was very friendly, a very rustic, explorer, type feel so if you’re up for an adventure to something that you’re not used to staying at it was a very nice place"

"This hotel is quirky, and very unique. I booked a package for 3 nights for me and a girl friend for a short R&R getaway. The massage therapist Tawn was great. Had a very good experience. We took advantage of the indoor pool. The staff in the restaurant are top notch and the service was excellent. The fried chicken was fantastic. The breakfast was great. I have been interested in the healing mineral water baths since I first heard about the place. There were some things I did not know when we booked the room and somehow had not heard. I knew we were staying there over Halloween, and heard there may be some paranormal activity. I wasn't sure if I really wanted to know actual stories beforehand because it might be too creepy and talk myself out of it. I stayed the first night in my room by myself. It was quiet and comfortable, apart from a couple of random loud thumps throughout the evening that I chalked up to maybe some doors closing in other areas of the hotel. But now I'm thinking otherwise. To be honest, I'm really glad I didn't know much about the ghost stories. I feel as though knowing any stories could have influenced me, rather than allowing me to have a genuine paranormal experience- which was actually not the reason for this visit at all. This morning around 9 am, as we were sitting in our beds, talking about what we were going to do with our day, we heard what sounded like a child running along the roof above us. We were on the 3rd floor. It wasn't logical that someone would be running on the roof, so I thought it must have been in the hall - even though it sounded more like it was on the roof right above us. We both heard it, plain as day. We had not seen any children anywhere, that was the only time we heard what sounded like a child running, and it was the entire length of the room. I mentioned it to the staff in the restaurant and they confirmed that others have heard footsteps as they shared some of their stories with us, as we were talking with them, we heard some thumps from behind us in the dining area. I came home and found the ghost hunters episode that had been filmed there- which we learned about from the staff. In the episode, they heard footsteps on the ceiling in the room that was across the hall from the room where we stayed. Gave me goosebumps."

"Giving one star review because I am very upset with our service. My husband and I booked a room along with several of our friends for October 28th. We booked the rooms several months in advance and when booking our rooms we specifically asked to use the gazebo area near the pool. We were told it would be available and no problem for us to make use of the area. We checked with the hotel several times prior to our arrival and were assured each time that all was ready for us to use the gazebo area. The hotel staff knew we were planning to have a small Halloween party in that area. Check-in went well and we easily went to our room to drop off luggage and went to find our friends. As we were all meeting up in the gazebo area, a staff member (we later found out she was actually the owner) approached us as she was leaving through the back doors and in a very rude and combative attitude proceeded to tell us that we weren’t supposed to be setting up in the gazebo area because we did not have a reservation. We attempted to explain that we did have permission and that we’d asked several different times prior to arriving. However she didn’t want to hear what we were saying. She basically called us all liars and said she was the only one who booked the gazebo area and she didn’t reserve it to anyone for the night. She allowed us to continue but only after a “whatever” attitude and telling us to move some lighting we’d set up and demanding we not block the door access and that we close down at 11pm. We had a great time with our friends. Fast forward to 11pm. We had the area shut down and cleaned up on time and most of our group proceeded to the hotel bar. My daughter and I decided we wanted to try out the pool. The gate was open and no where around did we see any type of sign designating pool hours. As there was another guest already in the pool, we assumed it would be ok to get in. It’s approx. 11:45pm at this time and we just barely gotten in the pool and a staff member came and very rudely demanded that we get out of the pool immediately. Her exact words “you need to get out of the pool now. It closes at 11pm and you can’t be in here.” We proceeded to get out and were simply drying off. She came back and said “leave the pool area NOW!” So we left and trialed water all the way back to our room. Fast forward to about 2am. The bar had just closed and we had a friend who got a little tipsy. My husband and another friend were trying to get him to his room when the same rude staff member approached them and told them our friend was being too loud and to get him to his room or she’d call the police. My husband was trying to explain that that was exactly what they trying to do and she got confrontational with my husband, to the point my son in law felt he needed to step in. Staff member then turned on my son in law and told him to go back to his room or she’d call police on him as well. They were able to get our friend to his room without incident. Needless to say the whole experience left our whole group of 21 people feeling like we were treated very poorly. Considering how much money we spent on rooms, restaurant, and bar…a little respect would have been nice. Considering our first negative encounter was with the actual owner, we didn’t even feel as though mentioning the other experiences would have been worth the time. We likely won’t be returning even though I thoroughly enjoyed the mineral bath that came with our room package."

"We came to the hotel for a hollween party, we scheduled in July with 20 of our friends. We told the person in the front desk what we were planning to do. She said that sounds great. Then we got at the hotel set up for the party and then a woman came out and said we did not ask permission and was very rude. They need to send their staff to customer service training. Very rude. And communication training, because someone dropped the ball on communication with the other staff members. The Boiler room dinner was 5 stars, friendly staff, food was excellent. The Boiler room bar was also great, had a great experience."