Quality Certified Transmission 2101 South Yost Avenue, Bloomington, IN 47403

"I recently had my 2012 F150 transmission serviced here. After explaining the problem over the phone, they were able to tell me what was likely causing the issue. I dropped the truck off Tuesday morning, they called later that day with the diagnosis (which was what they expected based on our initial conversation). The repairs were performed, and I picked up the truck Thursday afternoon. Great service and communication throughout the process. I would highly recommend QCT to anybody needing transmission repair!"

"Came into Quality Certified Transmission to have the carrier bearing and u-joints checked along with the torque converter. I had noticed the transmission was shifting erratically. The shop was very thorough during their inspection and diagnostics. They were able to confirm the mechanical issues with the torque converter, but the inspection found additional issues with the transmission itself. They allowed me to opt of the level of repairs I wanted and could afford. They took my vehicle in and completed all repairs on time as promised. This was possible since they have rebuilt transmissions in stock and ready for installation (even with the upgraded components I wanted). Their price was reasonable and in a time when nobody seems to stand behind their work, they offer a two year guarantee."

"Mike took my dodge truck in with an electrical demon and he got it figured out and treated me more than fair. I am VERY happy with the customer service and work I received. I would recommend these honest hard working people to anyone. Having quality in their name is very fitting. Can’t thank them enough."

"So very grateful for everyone here. My son called the shop and Mike had us bring it in the next day. She was ready in 4 days. Huge difference. I'm beyond Thankful."

"When the transmission went out on my service truck I was in a hurry to get it repaired. I make a living with my service truck and downtime is costly. Since I live in Spencer I started looking for repair shops in Spencer. No one could help me quickly, but did provide referrals to other shops that they felt would provide good service. Quality Certified Transmission was a shop on the list. When I called they were very polite, knowledgeable, and professional and they provided a solution for rebuilding my transmission that would get my truck back to work as quickly as possible. They did what they said and I had my service truck back on the road as expected. Months later my truck developed an intermittent issue. Intermittent issues are the most challenging when they do not fail when a technician is looking at it, and that is exactly what happened. I took the truck back to them 3 times with a complaint about the transmission’s behavior; all three times it seemed fine when they evaluated it. On the forth complaint they kept the truck for more extensive testing, they found the issue. They completely rebuilt the transmission at no additional charge. Their performance was more than I had expected based on my experiences with other shops. While it was frustrating to be without my service truck again I felt like QC Transmission made my needs a priority and resolved the issues as promptly as reasonably possible. Overall I count my experience with Quality Certified Transmission as a great experience. Every time I called them they were polite and professional. They always treated me with respect and were serious about being the solution to my transmission problem. I had never before seen anyone do more to take care of a customer. It felt like being cared for by a good friend. I have been to several different mechanics and auto repair shops over the years. Most have left me disappointed in the end and I am not certain if I would use their services again. QC Transmission was not like the rest, they have earned my respect and my business. If I have a transmission problem I know that QC Transmission is the solution. I greatly appreciate the service and professionalism that they have provided me. Thank you."