Core Diagnostic Laboratories

"Went to my general practitioner for a sore throat in May. Received a $400 lab bill in November. See bill below in picture. Ignore any invoices you receive from them. Per their sales rep-they do not have a collection agency and expect people to blindly pay these invoices. Again, throw these invoices away and do not take a one time courtesy cash payment. They will write off whatever your insurance did not pay."

"I’d give zero stars if I could. My husband, child, and I were tested for COVID. Over a $1200 lab bill was submitted to our insurance provider FOR MY HUSBAND’S TEST ALONE. His patient balance ended up being almost $600. Ins. was billed about $550 ea. for both my son and I. The balance for my child and I ended up being almost $250 ea. after insurance paid. So, our insurance was billed about $2300 for what was supposed to be 3 COVID tests. We are personally on the hook for about $1900. What is wrong with this picture??!! Our insurance covers COVID testing. So, something is amiss."

"I'm not sure about the lab itself, but their financial department is absolutely useless. I called to request a receipt for a bill I paid (did I mention I received the bill 1 year and 3 months later) so I could submit it to my insurance for reimbursement... they "don't do receipts." Seems suspicious to me. The woman was rude and less than helpful. Additionally, when I called the first time and paid the bill, they couldn't even tell me what is was for. Eventually I realized that it was for a COVID test that my provider waited over 6 days for the results of."

"I work at a fairly close medical facility to Core Diagnostics. Their lab helps by picking up our samples then resulting them. The team of employees they have are PHENOMENAL! There isn't a time that I haven't needed their assistance that my need has not been met! Thanks for all you do and keep up the AWESOME work!!!!!"

"Honestly a great place. Maybe those other reviewers were people having a bad day. I have never seen anything but professionalism since my time dealing with them. Always willing to listen to ideas and are always striving to improve processes. Great team environment, great leads, and great managers/owners. 5 STAR organization."