Extended Stay America Select Suites - Birmingham - Pelham 101 Bishop Circle, Pelham, AL 35124

"The people at the front desk are not helpful at all, they dont even clean up the room as they shud, it smells bad."

"The rooms were dingy. The mattresses were extremely uncomfortable. The staff was okay. The night girl was really cool. WAY over priced. We ended up paying $430 a week before we moved to a different place. that's absolutely insane."

"The rooms were clean upon check in but I stayed almost 2 months and no room service. Plus, at almost $500/ week & $2000/month...I'ma need a pool, gym, free laundry service or something. The Pet fee can really drive up the rate per night. It's a nice area, campground nearby. Stores within walking distance. Weekly rate or over $100/night."

"As soon as we pulled in the parking lot we encountered someone peeing outside their vehicle so great start. There were people walking all through the parking lot and downstairs at midnight when we arrived. The whole place smells like smoke. The beds if you would like to call them that are the most uncomfortable I’ve ever slept on. I believe they are actually cots. The floor is dirty. The overall feel is rundown. Front desk is not available at 7 am so had to call central reservations to let them know we weren’t staying two nights and the lady would not help at all. She said I had to go to the front desk (they aren’t there!) I told her the hotel is unacceptable and I would be leaving a poor review and she said that’s my choice. IF YOU ARE NOT A SMOKER AND YOU don’t want your kids to see inappropriate things just skip this place all together."

"I stay at this hotel with my team members 2 or 3 times a year. The hotel name changed but the management and staff didn't. Which is the best thing they could have done. They are always helpful, they always speak. The manager makes sure things are clean. She is always working. Other hotel managers should take note. Great people."