Pro Health Medical Supplies & Services

"Used their business to buy supplies for my mother-in-law. Fair prices. Great customer service."

"I was recently diagnosed with obstructive sleep apnea and chose this supplier based on the recommendation of a family member. I have really been suffering from Sleep Apnea for quite a while now and as a result, I have been reading up on it because I want to get better and to feel better. I went in with a list of masks by Resmed and Fisher & Paykel that I was interested in trying out or at least looking at, however, the salesman that was setting me up, Chris Dover, while appearing to be friendly, was not accommodating. When I came in, he had already picked out a mask that he wanted me to try and told me that it was the best one in the store. He was dismissive about the masks that I wanted to look at and would not show them to me, even though I was the paying customer. The mask that he had decided I was going to buy from the store was from a Chinese brand (3B), and I later found out that the company wasn't well known for it's quality. However, in the interest of not causing a scene, I bought it and within 4 days, the Velcro had lost it's strength and the mask would not stay connected to the head gear. Mr. Dover also told me that my doctor wanted me to have a full face mask, however, when I got home and looked at my prescription, the sleep doctor prescribed a nasal mask and there was no mention anywhere regarding a full face mask. I think this store had a mask that they needed to sell and thought that because I was new to this, that they could take advantage of me. When I went back in to return the mask, the woman who works in there was condescending and acted irritated when I said that the mask was of poor quality and was defective. I also saw on my receipt from my initial visit that the store charged me and my insurance company for 2 air filters for my CPAP, but after looking through all of my purchases, the filters were not in the bags that they gave me to take home. I will say that if you are someone who wants to play an active / proactive role in your health or the health of a loved one diagnosed with sleep apnea then I would not recommend this DME supplier. If you are someone who is willing to go along with whatever a salesman decides to pitch on any particular day, then you will feel satisfied with your service and treatment at this store. I will never return."

"ProHealth Medical Supplies!! Here's to you, looking out for your community, and being all around amazing people! My friend spent all night, and morning not being able to breathe. After calling Dr's, and telling her they couldn't see her till February, knowing she couldn't breathe. After hours of worrying, she gets a phone call that they in fact have given her a prescription, and to just pick it up and head over to ProHealth Medical Supplies and pick up her breathing machine. A sigh of relief came over here. So we get there, and they in fact do not accept medicaid for adults. The amazing woman spent 20 minutes calling everywhere in Prattville and Montgomery, which she in no way had to do. Not understanding how someone could give a prescription that no one would fill, especially when she could die without this breathing machine she desperately needed! After 20-25 minutes of desperately trying to find a place to fill it, the owner comes out. What's the problem. Problem is explained to him, and needless to say she gets to go home, and is going to be able to breathe!!!!! I don't wanna put specifics, but God always puts those infront of you, that can help when he knows it's needed the most!!! When your faith in humanity is restored, and you know the universe has your back!! Good deeds do happen to Good people!! I am so thankful my friend got the help she needed, at the exact crucial moment it was needed!!!! Thank you prattville business owners for looking out for our community!!!"

"Wonderful people, saved me nearly 100 bucks and 2 days of waiting on cpap pieces. Highly recommend you go to this place before you buy any cpap from a place like Sleep south. They also have an incredible collection of neat pieces of Americana hanging around the store."

"The people that work there are the nicest people you will ever meet! I was on oxygen for 9 months due to COVID. They came to my house to set me up. That may have been their job but they had such a great attitude and treated me so well. I highly recommend them! I feel like I know them. I'm so glad to be off my oxygen but at the same time I'm sad not to be seeing them."