GOODYEAR CAR CARE PLUS 1818 East 87th Street, Chicago, IL 60617

"Amazing place to do a business when it comes for your tire or your car mechanical work or anything else they’ll help you . Have a great staff. Serve you free coffee. While you’re waiting"

"Certainly! Here's an extended review or feedback for GoodYear Car Care Plus, specifically acknowledging Mr. Basit and his team: "I wanted to take a moment to express my deep gratitude to the team at GoodYear Car Care plus, and in particular, Mr. Basit. From the outset, it was clear that this auto shop values their customers above all else. The level of friendliness and genuine care they exhibit is truly exceptional. Mr. Basit, in particular, deserves a special mention. His dedication to providing the best service is commendable. He not only took the time to understand my car's issues but also went the extra mile to ensure that I was completely satisfied with the results. When I picked up my car, it felt like I was driving a brand new vehicle. That level of attention to detail is rare and greatly appreciated. I have no hesitation in recommending GoodYear Car Care Plus to my family, friends, and anyone in need of automotive services. I can confidently say that they are always ready to accept challenges and deliver outstanding results. To Mr. Basit and the entire team, thank you so much for the amazing job you've done. Your commitment to excellence is truly admirable. Keep up the fantastic work, and know that your service is deeply appreciated!" Thank you."

"I Took my car in for an issue with a squeaking noise to Good Year Car Care Plus, located at 1818 E. 87th St. I left the car to be diagnosed and Good Year called and said they found the solution. They said I needed to replace the struts to solve the squeaking noise issue. I gave the approval for the repair and they assured me this was the solution. When the repair was done, I picked up my car and was told there would be no more issues for the reason I brought it in. Jimmy said the mechanic test-drove the car after the repair and heard no noise. On my way to work, I noticed the car sounded the same as it did before the repair...this was a $1,258.00 repair and the problem was not solved. I called Goodyear and said the car is producing the same sound as it did before the strut replacement. I was asked to bring the car back so they could look at this again. During my second visit, the mechanic took a ride with me so I could point out the problem. Alvin acknowledged that there was still a squeaking noise during the road test. I left the car with Good Year again and got a call later in the day stating my control arms were bad and this would be an additional $1,700. I feel they misdiagnosed the issue after I was guaranteed the issue was resolved. When I asked why they replaced the struts and not the real issue, I was told they were bad and would have needed to be replaced. However, I didn’t need this done to solve the issue and feel this is a money grab and unfair. Also, Abdul the owner has Good Year I believe is listed as a Black Owned Business and this is not a Black Owned Business. Their Google Reviews show many unsatisfactory customers. Lastly, when I told Jimmy who appears to be the manager I was going to the city and file a complaint, his response was go ahead people have done this before and nothing happened. This means they feel they can over-promise and under-deliver in our Black Community, and nothing will happen."

"I've had four cars serviced by this shop and never a problem. One job, a 600 dollar one, they did a free do over because of a faulty part. No labor or service charges. They tell the truth, which sometimes people don't want to hear, which I understand, because we don't like to think that our rides are as jacked up or neglected as they are. I'm glad they're in my neighborhood!"

"This place stole $80 from me for a diagnosis. There never found out what was wrong whit my seat belt. All it needed was a new belt component. Manager Jimmy promised to rectify. I still haven't heard back from him. Let not even talk about professionalism forget about it. Associate wanted to assault me while I was there for asking questions."