lululemon

"This location is EXTREMELY racist, this is my second time in this store specifically and the first time I came in I had a bad experience, I went into a dressing room that was open and there was no attendants around this girl literally ran in there whispering to another worker did you see what she went in there with, I walked out and asked where she went and showed the two items I went in with. Not ALL AFRICAN AMERICAN people steal! I had already purchased a $200 jacket from here and was bringing it back because it didn’t fit so I wanted to try on a size bigger. I come back today to pick up an online order and get purchased items from here taken it. Mind you I called yesterday and confirmed they take bottoms in at the waist so I’m in the fitting room getting “altered” and the young lady says I don’t think we take in just hem so I advised her I called yesterday and they confirmed they did so she goes and asks another worker who confirms yes they just have to send them in for that so I’m like that’s fine. As I’m getting taken in a “manager” walks over and says we don’t do alternations and taking them in is an alteration so in I’m standing there irritated and confused thinking isn’t a hem also an alternation? So I asked her why are different employees saying different things and she says “I haven’t come to that consensus yet”. Before all this even happened I watched another worker stop a Black woman and her daughter who had just made a purchase because the security system went off on the door, mind you the door had been going off non-stop without patrons coming in or out we all kept looking at the door like why does it keep going off. A few minutes later the door goes off again on a group of non-Black people and the same worker is standing there hanging stuff up and didn’t bother to ask them “can I check your items to make sure a sensor isn’t still attached”. This will be my last time coming to this racist location, I love the brand and will probably continue to order online but this location needs some sensitivity training especially since you employ BLACK people as workers. Stop letting your white-privilege show when you work in retail!!"

"My first visit was kind of off to a bad start but I gave them a second chance and I kept coming back every once in a while. The employees were always helpful every time I come in. I love the clothes, I know that they are pricy but every now and then, I’m always up for a good splurge. Update- Within the last few recent visits at this location; My experiences has been a hit and miss, lately. In reality, I’m a very patient person but last night tested my patience. The lines going into the store was 30 minute or longer and when I got what I intentionally came in for; I ended up standing in line for another hour just to pay for my stuff. Lastly, some of the associates were kinda rude (especially, the girl who rang me up). I get it; retail is very busy during this time of year where you deal with everything good, bad, and the ugly."

"Store itself is in good quality; but the wait in the lines is absolutely terrible. Waited 30 minutes to simply enter the store and buy 3 items and then get in a line which was an HOUR LONG."

"Went in today for my birthday to buy myself a gift I’ve been wanting from here for a minute . Guy who helped me find the qzip was great however when I checked out I received the worst attitude I’ve had from a checkout employee this whole year . I’m not one to usually leave reviews but the employee was demeaning , had a horrible look on her face the whole time and proceeded to throw my items aggressively in the bag . Then when i walked off I caught her saying something to the like of I’ve had enough today . I don’t know if it’s because I’m gay and had a whole face of makeup done but to come on my birthday , spend a decent amount , and be treated horribly while other customers are treated with respect and true kindness is honestly disgusting . Never coming back to this store again and really used to love and hype up this location!"

"Excellent staff, very helpful. Store was clean and well organized. They had a great selection, one of the better staffed and stocked lulu stores we've visited and we visit quite a few. All the sizes were in the right bins as marked and we got a few pair of shorts, leggings, shirts and tops and if it wasn't on the shelf employees happily double checked the back. Great lulu store to make a shopping stop."