Costco Tire Center 9010 North Michigan Road, Indianapolis, IN 46268

"I came as a walk in to get a tire patched on a busy Sunday. Excellent customer service from Kevin!"

"They don’t know what they’re doing. Very incompetent employees that should have no business running a shop. I scheduled a tire replacement and they tell me 45 minutes into the appointment they don’t have my tire in stock. They call me a couple days later to reschedule since the tires are now in stock. I go to my appointment and they tell me that appointment isn’t in their system so I have to reschedule again. Hopefully the third time works out but this is the last time I get my tires done from this location."

"Bought four new tires. Two months later, I have a hole in one. Four hour wait. And $81 for a new tire with Road Hazard Protection. The local tire shop, Pomp’s, charges $15 and it’s done in 30-45 minutes. I LOVE Costco, but will never buy tires from them again."

"Don't get me wrong, I love shopping at Costco but the tire center has some serious issues. Buying tires online is easy but I don't understand the need to then navigate to a whole other website to schedule an appointment for installation. I was also disappointed that even though I showed up 20 minutes early they didn't even bring the car in to the bay until an hour after my appointment time. So what's the point of scheduling an appointment? When I got the car back all of the wheels were caked in tire grease. They could have at the very least wiped the wheels off. Sure the prices are hard to beat but with this kind of service there are better values out there."

"SCHEDULE AHEAD TO GET DONE QUICKER! I find the best tire deals at this Costco and have had my car serviced/complete here many times especially with the amount of miles I drive. During the holiday's, you can also snag some good deals and savings on new tires or service (just got a $150 discount on 4 new tires for Labor Day deal). A lot of individuals from what I see always come in and expect their cars to be done but everything here is scheduled. Guys that are working are the best and service is as well as any other top tire places."