AutoZone Auto Parts 8215 South Kedzie Avenue, Chicago, IL 60652

"Always friendly service is out standing Johnatan is very knowledgeable a great asset"

"I was there this morning for a battery suggested by the place that did my oil change. After the Autozone employee asked me questions about my car, he stated I might not need a battery. After he suggested I get it tested, 65%! The staff was so nice. Will definitely be back."

"The Store Manage Leticia Pedraza Store #3553; would not authorize store personnel with a wiper installation because I did not buy the wiper from this store. I had been an Auto Zone customer for 20 years, this store is walking distance from my home. I have spent multiple thousands of dollars with Auto Zone (Lifetime Value of a Customer!). I asked Leticia was my life of so little value that she would send me out in the rain with a dangerous condition - non working wiper.Obviously the answer was yes. If the Auto Zone person would have come to my car as the Oreilly store personnel did -- they would have told me I had a faulty wiper(even though it was new in the box - a piece was missing; the wiper was in the trunk when I bought the car used) and I would have bought a new wiper. So not only did Auto Zone lose the sales today -- see attached receipt; they lost all of my future business to OReilly. (see the records in the Store under Gus Tucker on Sawyer and Graymoor Lane). Thanks I will post elsewhere"

"I ordered a car battery for in-store pickup on a Monday morning (9 ish) b/c the battery in my truck died the day before. Around noon I called to see of it was ready for pickup and I was told it should be ready around 2pm. I called back around 3pm and was told that it hadn't been delivered yet and that they would call me when it arrived. I was confused b/c I ordered it for pickup from this specific location b/c it showed up as being "in-stock" at this location vs the location that was closer to my home. The next day, Tuesday morning, I called b/c I hadn't heard from the store and asked if the battery had arrived. I was told that it should be in today, but they weren't sure at what time. Tuesday afternoon, I called again and I was told by a somewhat annoyed employee that it hadn't arrived and that they would called me when it did. After that call, I went online and found a battery at Advanced Auto Parts. I called Advance Auto Parts and asked if a battery is showing as being "in-stock" online, is it physically in the store and the manager almost laughed and said "Yes". I placed the order for the battery online, less than 30 minutes later I got an email stating that it was ready for pickup. I went to the store and picked it up and installed it, all within a matters of hours. As for my AutoZone order, I called to cancel it on Wednesday (it still hadn’t arrived) and they told me I had to go into a store to do it, but I could go into any store. I went to the AutoZone closest to my home and they told me I had to go into the store I ordered the battery for pickup at. Thursday evening (3-days after the order was placed), I went to the store and canceled the order. Oh, and the battery still hadn’t been delivered."

"Went to this store yesterday to purchase a quart of oil. When I entered the store me and my daughter was greeted by the associate behind the counter. We walked to an aisle to grab a pack of towels and that same associate came to that aisle and started facing product that didn't need to be faced. Once we walked to the counter with our items we retuned to the counter along with the other sales associate. It was so obvious that they profiled us and thought we were trying to steal. That wasn't very nice guys. This is my local store I can promise that we won't visit that location again."