Potbelly 11529 Spring Mill Road, Carmel, IN 46032

"The food was very good. I ordered a skinny sandwich and soup combo. The chicken pot pie soup was very hearty. There were lots of veggies in it. Initially there was an ingredient forgotten on my sandwich, but as soon as I mentioned it to the staff, they were happy to fix it for me and even provided compensation for the mistake. If I'm in the area again I would definitely return. The staff was very kind and helpful. I also tried the seasonal eggnog shake and it was delicious!"

"I get their powerhouse salad about once or twice a week. At least half the time they forget the dressing. Today I ordered for my family and had 3 salads with no dressing. I called several times over the course of 30 minutes. No one ever answered the phone once. Terrible customer service and attention to detail."

"The food was delicious. Well prepared and presented well. The atmosphere is it's own experience. There was a small hiccup with one of the staff. I went in with a group of people where most of them had not been there before. One staff member was very short and irritated that didn't know what they could put on the sandwich and was irritated when asked. Other than that. It was a good experience and will go again."

"Never been to the Potbelly Sandwich shop before, so I went with the wife. The place was very nice and open for dinning inside. We went on a Saturday afternoon and it was not crowded. Normally I would have gone to a different place for this type of meal. I was surprised that the place was very open. I had the 'wreck sandwich' on wheat bread. The sandwich was good and they make it per your taste. I wish they offered a cheese bread and a few more condiments. This would make for a better selection on the menu."