Indy U-Pull-It 940 West 16th Street, Indianapolis, IN 46202

"This place went to trash under the new ownership there “inventory” is just a list that you have to scroll through to find the vehicle your looking for they don’t show specifics on vehicle like what engine or transmission is in it even when you call them they just tell you they have the vehicle they won’t even tell you how long it’s on the been in the yard for. Worst junkyard ever would not recommend to anyone."

"Kala on the outbound side did a fantastic job on helping me find a wheel for my vehicle. She explained in detail the whole process and was able to help me find a new wheel set for my vehicle. She did it with a smile! All the ladies there are wonderful"

"It got new owners about 4 months ago? No longer have an online inventory, nor can you get notified when they get the car you need like you used to be able to. Not to mention the fact that they raised the prices too! Used to be a great place, I will give the new owners 1 thing, they did clean up the lot itself. But it’s a junkyard, I’d much rather get parts for cheaper & have to climb around some bumpers or rims to get to them."

"Lea C. nice lady at the cash register. Seems like most old employees still present. Hoods still costs about $65. No website yet, no vehicle row locations (really sucks). Otherwise, wish them to catch up on the vehicle availability/location and get the website going asap."

"I love coming here, now that they’re not so short staffed, the associates aren’t tired and are super nice to every customer. Very energetic team, especially the one girl who has darker skin and black hair, I never got her name, but she’s usually the one to help me. She’s always got a smile on her face and is ready to help both her teammates and customers alike. Kudos to her and also to the management team for hand-picking such a great team. It’s one thing when a group of people can work together well, but when it reflects and is easy for the customer to see, that’s even better. I thoroughly enjoy my time spent both in the yard and in the “office”/cashiers place, every trip I make is worth it, even if I don’t get what I need which has only happened once. The girl I mentioned earlier even marketed their parts perks program in a phenomenal manner, and I ended up getting a discount on next my total purchase! It’s definitely my favorite yard to go to now, and I hope they keep up what they’re doing right now because it’s great. I hope this review finds who it needs to, customers and employees alike. At the end of the day. If you need discounted parts and customer service with a smile and hospitality, UPAP is your go-to."