Aaron's 7257 U.S. 31 South, Indianapolis, IN 46227

"Picked up a pre leased gaming PC today. The staff said every item is restored to factory. Got it home and set up, it still has the previous users password set up. I can’t even get into the computer….NOT restored. Staff was helpful, but I can’t even use my computer, and they’re closed on Sundays…"

"I have always had excellent service with Aaron's. Sue was incredibly helpful with getting me what I needed quick and easy. I just wish Aaron's would offer better deals for long standing customers. Over the years from them I have purchased a bedroom set, a couch, a washing machine, and a gaming console, but offer no perks or rewards for having exemplary payment history or customer loyalty. Not even a boost to credit reports. :/"

"I can not speak for other Aaron’s but this location has the worst customer service. I ordered a mattress from them and 6 months in , it started to sag in the middle. Obviously this is the manufactures defect, but it took me 5 months of calling them to get them to replace it. Every phone call was a lie or a promise to follow up. I’ve had their staff members hang up on me, and call me a lier. Their manager set up a delivery date, I took the day off work and nobody showed up or called. They didn’t call me until I called their corporate office to complain and ask for a refund. But of course all they can do is give me a new mattress, because you pay for what you use. Well I have not used this mattress since February because the whole middle is sunk in! I wouldn’t recommend them to anyone!!"

"Great customer service everyone was very friendly and made sure to accommodate all of our needs. They were very suggestive selling as well and informative on sales as well. The store was very clean and easy to get around. They have nicely set it up. I highly recommend. And the bed I bought was perfect and thankfully for the gentleman and all his help making sure we got exactly what we were looking for. Keep up all of the great customer service we need more like you all."

"I would not recommend trying to purchase anything from this location. Seems to be very mismanaged. Called before my payment due date to set up a double payment for the next week and was assured it was all set up and good to go. Since then I received 3 calls still trying to collect payment. At the end of each conversation I was told that would be the last call and everything was good to go. Unfortunately that was far from the truth as I got 3 more phone calls within 24 hours. All in all, I had to set up for the appliances to be returned (to stop the calls and keep my sanity). Stay away!"