Kevin's Automotive w/ U-Haul 4344 Hohman Avenue, Hammond, IN 46327

"U-Haul rental. Kevin tried working with me for a car dolly rental and a truck rental but due to U-Haul s policy. I couldn't rent both together. I was traveling 150 miles there and back in one day and returned the rentals. I was told that they cannot rent the dolly and truck together because it was considered a local run. I ended up having a buddy rent the truck and me rent the dolly. Which I considered VERY unnecessary. I paid roughly 500 dollars for 8 hours of usage. It's ridiculous but I needed to move that day. Don't be like me and plan ahead."

"Everything about my experience was great. I had to get a U-haul last minute. The customer service was fantastic. Picking up and dropping off was super easy. I definitely recommend this place to everyone!! I will certainly be back the next time I need something!!"

"Highly recommend! The staff was friendly, informative and patient especially for not a car savvy person. They were able to hear my concerns with my car and go above and beyond to get the correct parts while maintaining communication throughout the whole process. They even inspected my car and let me know any concerns they saw. Prices were reasonable (main cost is parts but that’s just inflation). Also, I really appreciated the care they took with not leaving a fingerprints or any dust in my car. Will definitely being going back for future services!"

"Forgotten what Great Customer Service is? Bring your vehicle here and you will be reminded! Brought in a car that was in need of brakes, and was displaying a "check engine light." Being prepared for the oxygen sensor to be replaced (Code reader from AutoZone indicated this), the mechanic showed me a badly cracked vacuum hose that caused the "check engine" light. They fabricated a solution with new material and charged me nothing. Later, the same mechanic showed me a scratched caliper missing two bolts. EIGHT out of ten shops would have tacked on a $230+ sensor replacement charge, and another $350 for a replacement caliper. Kevin charged me for a brake job, and $6.13 worth of bolts. Less than $700! Thank ypu!"

"Kevin was very friendly and very thorough on explaining my Uhaul rental .It was very pleasant to have him call to confirm the date one week out ,just to make sure everything was good.Great customer service with a smile.I would recommend his service again."