Firehouse Subs Tuscaloosa 1130 University Boulevard, Tuscaloosa, AL 35401

"My family and I recently dined here for lunch. I must say that the food was exceptional, and I thoroughly enjoyed my meal. What stood out to me the most was the exceptionally friendly and helpful staff."

"This was an amazing visit to a sandwich shop. The shop was clean, the food was excellent, and the people making the sandwiches did a fantastic job. The only downside was the cashier. She was lackluster in the fact that she didn't even ask us what we wanted and didn't want on the sandwiches. She looked like she was either too interested in what her earbuds was playing or she was ready to leave. The sandwiches, despite having to pick off onions, was really nicely made. I was very impressed and I will 100% be going back next time the urge for sandwich hits me!"

"Horrible service horrible additude made my order wrong and I said no mushrooms and when I told them to remake it. They picked the mushrooms off which why would u do that second I'm allergic to mashrooms. Then I kindly explained to him that I am allergic to mushrooms he threw the sandwich that was made and threw it on the counter and then groans like I committed a crime. Food is good but I didn't even want to eat at that point. I couldn't have asked him any nicer"

"Inconsistent. I eat here once a week. Some days you can get a sub in 3 minutes. Some days it’s 20. Some days, the drink machine works, but it also may not. Staff will make a sandwich for themselves while customers wait. Just now, a customer returned his sandwich for the second time due to the order including an ingredient he was allergic to, despite having specifically ordered it without. Three stars for sandwich quality - service is lacking."

"I've ordered from here so many times and they normally do a good job, but today was just awful. My sandwich was put into a bag and stood up on its end instead of lying flat. This shoved every topping to one side so that half the sandwich had nothing on it. It was just empty bread."