Plato's Closet Hoover

"if i could give them a 0 i would. my experience here was awful. so i brought in 6 bins of clothes which i know is a lot so i brought them an hour after they opened so that they had all day to do it. i looked around after taking my clothes and within 30 minutes i got a text saying they were done. i knew that was not right because they didn’t have time to even look through them. i went up there and they took 4 items… they said they couldn’t take the rest because of condition when a lot of them still had the tags or not being in style. i knew they didn’t look through them but when i brought them back to the car and seen they just grabbed a few off the top and didn’t even go through any of the bins i was very frustrated. we then took them to the one in trussville because we drove an hour to bring them and they took over 30 items!! so obviously there was nothing wrong with what we brought they just didn’t know because they didn’t even look. it’s ridiculous because that is their job. they were also very rude and not helpful whatsoever. i will never go back to this location"

"I took clothes a couple of times and they didn't even look at them. There was a girl in front of me that worked there and had brought some clothes in. They gave her 98.00.I Agee that the store has gone down and now I don't even want to shop there!!!!"

"Love this place. Anytime I need quick easy cash Plato’s has my back. Great workers they are all very friendly and nice. They have great clothes as well"

"I usually love this store but I have had the worst experience selling to this Plato’s closet. I have sold clothes here for years. I took a bunch of men’s items and didn’t except anything. They said somehow men’s polos are to mature. When they said men’s items are needed. The manager was the one being rude to me and my dad. I drove and hour to sell here. All they take is trashy clothes that only cost less than five dollars. They were also rude to few others that were selling and didn’t take and any of there items either. I will not be going to this Plato’s Closet anymore."

"Used to love this Plato’s Closet, but it’s gone so down hill in the past 2 years. For starters the only clothes they accept are Shein and Boohoo fast fashion types and then charge $10 for the items when you can get them on the sites for $3-$4. This is absolutely absurd to me and on top of that, they sell items with tears, picked fabric and put stains, but will still turn down clothes in perfect condition. Secondly, their clothes drop off hours end at 7pm. When I went to drop off clothes to sell it was BEFORE 7pm and was turned away before I even came in the door. I opened the door and was told “Oh sorry, we’re not taking clothes anymore.” to which I responded “I thought the cut off time was 7pm like it said on your website?” and then was told “Well not today.” I found this very unprofessional as it says 7pm on the website which should be honored or at least posted on the door or something so that people don’t have to waste their time coming in just to be told to leave."