Panera Bread

"Ordered online. Walked in as my food was placed on the shelf. My sandwich wasn't warm. It wasn't cold but not warm either. It's my first time ordering breakfast, and the bacon in the pictures are slices, and on the sandwich, it was crumbles that had a rather fatty look to it. I didn't eat the sandwich. I ordered some lunch for pickup here before and it was cold when I got it as well."

"I ordered the warm Baja bowl with tomato soup for delivery and was extremely disappointed. The “warm bowl” was barely 1/3 full and ice cold. The rice was uncooked, dehydrated, instant rice. Considering the restaurant is less than a mile away, and the tomato soup was actually warm, I know it didn’t “cool off” on the way over. It seemed like it was a refrigerated, pre-prepared bowl that didn’t get heated before sending it out. I tried to microwave it but ended up ordering from somewhere else because it just made me sad."

"Yea, not sure I’d recommend coming here. I think Panera Bread in general just must have gone downhill in the last few years. Quality and consistency is always rough with any Panera location I go to. Specifically though, for this location- I arrived at 6:30 am, ordered from a kiosk two breakfast soufflés, got a text that they were ready. However, I didn’t see my order anywhere. I waited by the front counter to ask the girl behind the counter about it. She was rude. She told me very sharply that they didn’t have soufflés, she acted as if I was supposed to know that. The girl got her manager and her manager was very kind at least and apologized. I got refunded for one soufflé and swapped the other one for just a bacon egg and cheese on ciabatta breakfast sandwich. And boy, was that sandwich pathetic. There was barely anything on it. I would’ve paid maybe $2 for it, maybe $3…not $6. The amount of pepper on the sandwich was a LOT and the bread was definitely on the burnt side too. Sigh."

"Such an amazing staff and so helpful. Great food, I’ve never been let down by them! Totally don’t get the bad reviews. Most beautiful salads I’ve ever seen."

"I will agree the kiosks were very frustrating. They lost an order. Could not see an order status and could not even tell if order went through. Something is not working well with Panera technology as it does not seem to be integrated or seamless. Location has easy parking, good food and friendly staff. It is easy walking distance from serval hotels. Please look at hours on Sunday as they do not open until 7 am. Kid friendly location and my kids like the food here. Would go again."