Applebee's Grill + Bar 1701 McFarland Boulevard East, Tuscaloosa, AL 35404

"Great place to take the family. Very friendly waiters and food is amazing and on time."

"Was seated immediately(love tht). Waitress constantly checked on us.The food was hot and fresh. Enjoyed the all you can eat boneless wings. And the drinks could've been a lil stronger but other then tht definitely a great place to grab a quick bite!"

"Ordered take out shrimp fettuccine with blackened shrimp. Very little sauce, food was cold, noodles were chewy. Had better microwave food. Reached out and received a prompt initial response from the manager but upon sharing pictures, writing, calling no response back but a coupon on my next order. Businesses complain about lack of customers well if customer service and quality and enjoyable products were served there would be less of an issue."

"When I arrived at 6:20pm, I was told a 15-20 minute wait by Jordan. The staff seemed to be moving quickly, so imagine my surprise when 20 minutes passed but my name wasn't called . At about 25 minutes, I noticed a couple who arrived after me being seated. So, I asked Brandon (who had taken over hosting about 10 minutes after I arrived) where I was on the list. They had started a NEW PAGE and were almost a third of the way down. Brandon said that I was next. Five minutes later, Brandon was cleaning a table and Jordan sat a couple who arrived after me at that table. By now, I'd noticed that my coworker, who arrived after me, was no longer sitting in the waiting area. I went to Jordan to ask when I would be seated and he walked me to booth. The waitress (Jayden) came over quickly. I asked for a French coffee (an alcoholic drink). She wasn't sure that they made it and would check. She came back, said they did not make it, but maybe she could get me a coffee with a shot. She said she was sure the drink probably was more complex than that and apologized. After she took my order and delivered my food, she checked on me ONE more time. She delivered gift cards to the Veterans, then I didn't speak to her again until I was trying to leave. She passed my table several times. As for the food, my Fiesta Lime Chicken was piping hot but the rice was mushy. This was Veterans Day dinner. I, rarely, eat at Applebee's and now I remember why. This was the ONLY place I went to today where the service was poor."