Advance Restoration 22815 Macomb Industrial Drive, Clinton Township, MI 48036

"If I could give this company 0 stars, I would. Do NOT recommend. Do not hire. They redid part of my house, for the same problem to happen again. After it was “repaired.” Didn’t finish the project. Have been told, “they’re gonna finish it, they’re going to finish it.” Months later, still not finished, they didn’t clean up. I had to hire someone myself, on my dime…to clean up after their guys. After their employees trashed the two rooms they were redoing. Leaving garbage from their food, and other trash laying around. Scuffing and chipping brand new paint and drywall. Not touching any of it up, or replacing the lost or broken items they took down. Nothing but problems and NO communication with this company!"

"1-800-Water Damage We returned from our vacation to discover water damage and mold growing in our lower lever. Darren was on site to begin the remediation within a couple of hours after we called them. I attribute the quality of the work performed and the open communication we had with the team to Darren. This quality consisted of: 1. Easy and open communication on what was going to happen, when and why. 2. The removal of the baseboards without any breakage and any excessive noise. 3. Building dust barriers to minimize the dust carried into other areas of our home. 4. Numbering the baseboards by location for ease of reinstallation by our carpenter. 5. Precise cuts in the drywall, making it easier to install the new drywall. We also observed Darren working with his team members. He told them what to do, how to do it, and why it should be done in a specific way. This demonstrated his leadership and employee development skills. Our carpenter and drywall installers both commented that the quality of the work performed was exceptional and it made their work much easier. We will be telling our friends that if they need any remediation work performed, they should ask for Darren."

"We had a couple leaks on our roof which ended up doing a lot of water damage in our family room and kitchen. Bryan and his team have done a great job so far with accessing the damage and taking out everything that was ruined. During this stressful time everyone at Advance Restoration has gone above and beyond to make this as smooth as possible, from the manager Bryan, the office assistant Aleesha, and the team leader James. They have put our minds at ease. Looking forward to working with them on putting our home back together ."

"This place is busy, yet they still managed to do good work in a timely fashion. Everyone I spoke to was very nice, but Jimmy stood out. He went the extra mile, so to speak. He had to deal with both my boyfriend and me-which is no easy task. My bf and I were often on different pages and were both calling/texting on a regular basis with some question, request, you name it. He was great at responding. On the phone, and in person, he’s super patient and friendly. You would never know he has dozens of other jobs he’s managing. Between the restorative process, and working with the insurance company, it got confusing for me. There were times when he’d make the hour drive out here to help me understand things better in person. He never seemed rushed, which I appreciated. He has an excellent balance of being professional, but keeping it real."

"Advanced Restoration came into our lives after our homes' damage had MULTIPLIED due to the original mitigation company's neglect. Spencer was attentive, supportive, PATIENT, and a force for my insurance company to reckon with! We could not have done it without him & his team (Brian was incredible, too). We are forever grateful that they were brought into our lives ♥︎"