Lifestyles Hot Tubs

"Bob the tech was the best part of this whole sale. He was so helpful!!"

"We just purchased a Hot Tub from Lifestyles Hot Tubs (LHT). After checking out several Hot Tub shops in the SE Michigan area we were the most inpressed with LHT and their Hotsprings line of tubs. Seemed to be the best layout, materials, insulation and options around. Most importantly was their reputation. A friend has a 10 year old HotSprings Sovereign tub that still looks brand new. We're closest to the Ann Abor store and found Rachel to be very helpful with our search. She was very knowledgeable and quick to respond when I called back with more questions. We wanted to actually sit in 3 different models and she found them all at the different LHT stores in SE Mich. Meeting with Brent in the Saginaw store was the frosting on the cake! He answered questions we hadn't thought of. We settled on an 2023 Aria from their HS Highlife Collection. It is great to find a family owned business (LHT) that provides such great customer support. I'll update this review once the tub is here."

"For the best help in town, go to Lifestyles of Ann Arbor and ask for Chris Strom. He is extremely knowledgeable and thorough in his explanations. Chris walked me through the details of how to use each chemical needed to maintain my tub, and has offered to provide help over the phone if I get stuck. Because I rely on extremely hard well water, it has been very difficult to balance the water effectively. However, Chris talked me through the whole process and got me set up with everything I need to keep my hot tub in good shape."

"Lifestyles Hot Tubs is an excellent company. I recently purchased sauna there. Both Jamie and Chris are extremely professional and knowledgeable. They explained the features and benefits of the saunas and helped me choose the right one for what I needed. They spent a lot of time with me and answered all of my questions. I would highly recommend Lifestyles Hot Tubs to anyone looking to purchase a hot tub or sauna. They definitely are a 5 star company with excellent customer service!"

"BEWARE OF LIFESTYLES: I wish I could rate lifestyles with zero stars! Our experience has been more than awful with lifestyles. Our hot tub is only a couple of years old and the control panel stopped coming on but our hookup still showed power to our hot tub. After cancelling once to have them come out due to bad weather we rescheduled. They sent a man out on the wrong day and time and I just was getting out of the shower and only in my robe. Not only was he here on the complete wrong day and time, he was extremely rude and did not even touch my hot tub. We haven’t been able to reach them since and they are trying to charge us $100 for coming on the wrong day and time and doing absolutely nothing! I will be calling my attorney because we have no intention on being out $7000 for a newer hot tub! I am more than infuriated by their lack of customer service. We have a beautiful tub we took amazing care of and really enjoyed. Too bad they are horrible to deal with because this review could have went an entire different way. So upsetting especially watching friends with hot tubs much older receive such amazing service from their hot tub dealers. Definitely shop around if you are looking for a hot tub and avoid Lifestyles!!"