Quality Inn & Suites Ann Arbor Hwy 23 2376 Carpenter Road, Ann Arbor, MI 48108

"Bruh... Don't ... Just don't. Please. It's so bad. The rooms where gross and run down. Closet door was broken and wouldn't close. Carpet peeling off the walls and floor. Weird stains on the walls. The toilet wasn't secured to ground or wall. Pool was also under construction and closed. So false advertisement as well. Like 30 min after we checked in we went back to the front desk and told the guy that checked us in that we wouldn't stay there. All he said was "you can leave the room keys on the counter" and went right back to the lobby couch. He didn't even ask why we were leaving. We said we don't expect to pay for the less then an hour spent in the room and he said that "he didn't handle payments and we'd have to speak to a manager".... There was no manager there to speak too. We went next door to the SLIGHTLY less bad Days inn next door."

"If you're looking for a hole in the wall type of hotel to just stay in for the night, this is the spot for you. Not very clean but not gross. The building seems to need a lot of repairs. Just a very disheveled looking place. Did it serve our purpose of needing somewhereto stay while in town for medical appointments? Yes. But not very cozy feeling or even good feeling."

"A true disaster of a hotel. There is no pool or hot tub as advertised. Front desk person said these accommodations had been closed for a significant period of time and that they'd not bothered to update the online information. The room, upon entering, it had dirty towels, wash clothes and used soap by the sink. We tried to switch rooms, but no other double was available. The toilet was broken and ran all night long. The full length mirror was missing as was the trash can, room phone and ice bucket. Under uv light the comforters showed heavy staining. The heat/ac unit in the room was successful at making noise and little else. The refrigerator was warm."

"We were booked for two nights, stayed one only because we used points and it was late we were exhausted, 1st room no tv. 2nd room hadn’t been cleaned, 3rd room we stayed in. Mold in wall heater, toilet wouldn’t flush, tub was filthy, no trash can, tv didn’t work. Had to get our own towels, no coffee in the room, just the pot and cups. Breakfast was supposed to be served until 9:30. Ten minutes after 9 everything was put away. Hallways and elevator dirty and smelled terrible. The guy at front desk last night was super sweet and polite. The guy working the desk this morning was a complete jerk, he was rude, refused to give me a receipt when we checked out at 10:45."

"Extremely disappointed with the room. Definitely not what was described. Very dirty. The bathroom floor is filthy as is the shower! The guy at the front desk was somewhat helpful when asked about getting sheets. The pool is closed and I have 2 extremely disappointed boys! Paid way too much for this room!"