Jared

"I was blown away with the amazing customer service! They really listened to what I wanted and gave me timely follow-up communications. I truly felt that genuine, caring service you look for when making a meaningful, valuable purchase! Jared on 28th is the best Jared I've been to (I've been to a few)."

"Very, very pleased with our experience at Jared. Mike was the one that helped us, and we couldn’t be happier with his professional, attitude, hospitality, treatment of costumers and his all around knowledge of the industry! The entire staff was friendly and helpful! We bought our engagement right and wedding bands there and will be buying all diamonds in the future as well from Jared."

"I try not to write reviews as I also work in customer service and know what it is like having people post but I had a horrible situation happen. My husband purchased my engagement ring here in 2022 and when bringing my ring in to get inspected last week I asked about the possibility of swapping out the prongs from white gold to yellow gold (to match the rest of my ring) they said this can absolutely be done and was included with the warranty. I went to pick it up a few days later and my worst nightmare happened. The head/prongs were 100% different than what my original was. 100x thicker. It made the whole look of my ring different. Travis the manager said he would work with me but that “just like Chevys” models/makes change over time but are still considered the same. He brought it to the shop and the jeweler shaved it down not once but twice. He said there was not much else they could do but to give it a few days and see how it felt. I also noticed it made a HUGE change in the space of my engagement ring to wedding band. He kept pressuring me into trying to get them soldered together as well which I mentioned more than once I did not want to do. Went in a few days later after still hating the way it looked and basically the only thing I was told is I could purchase a new head for $400… which is almost as much as my original setting cost. It never felt like we were working together, rather they were being defensive. I wish I would’ve been told before they swapped them out that there could be a potential chance it would look different. Or give me the option to pick one out that was similar to my first one at lesser/no cost since this was a Jared’s mess up. Also, the Grandville and 28th St Jared’s need to get on the same page because I was told different things at both locations. I am now feeling extremely frustrated and to the point where I want to just return my ring to them and go elsewhere."

"We had an absolutely amazing experience from the moment we walked in the door! This was our first time ring shopping and we heard amazing things about Jared! Mike and Travis truly made this experience memorable for me and my partner! They were both so patient, knowledgeable, and welcoming. It is evident that they are experts in their industry! Mike and Travis shared in the excitement with us as I tried on several rings and educated us about each cut, color, and clarity! We will definitely be back to pick out our wedding band. If you’re looking for a place to find the most memorable pieces with an even more memorable experience, this is the spot!! Thank you guys! We are so grateful we crossed paths!"

"I had a very specific idea of what I wanted me dream engagement ring/wedding band to look like, and the entire Jared’s staff was a dream to work with in making it happen! My fiancé and I first came in to just look, and after some thought came back and decided to go the custom route, and I am so happy we did. We provided a couple pictures and they ensured my fiancé was involved in the entire creation of the ring- sending pictures, CADs, viewing the wax, etc. They were happy to make adjustments as well. We then decided to create a custom band, and we started the entire process again, confirming measurements, seeing the wax, and ensuring my engagement ring fit perfectly, and it DID! Could not have asked for a better customer experience, thank you so much to the entire staff for making our (MY) dream come true!"