Kesslers Diamonds - Grandville

"UPDATE: Just went back today to pick up my fiancé’s wedding band that we ordered. Talk about fast shipping! I also decided to pick up the wedding band that I had been eyeing for me last time, and we decided to purchase it because you just can’t beat Kessler’s guarantee policies and customer service! Thank you Lydia for such great help! My fiancé and I just walked out of Kessler’s (our first time going there) and we’re so happy with our experience! Denise was so sweet and took her time with us. We were able to order a wedding band for my fiancé, and we got to look at wedding band options for me too! She even walked me through the care and maintenance I’d need to keep up with for my engagement ring. They have great customer loyalty, including free replacements if your ring gets damaged or broken. We’ll definitely be back! :)"

"Spencer was amazing to work with. I have a custom engagement ring, and was not looking forward to driving a few hours back to our original jeweler to get my band. I waked into Kesslers explained to Spencer the vibe I wanted for my wedding band (I have a hidden halo oval) and he showed me a bunch of great options, then he told me he wanted to show me something a little different from what I had been eyeing, and pulled out a diamond band with a twist. I instantly fell in love, walked to the car and my then-fiance came in and we purchased it on the spot. The band came in 3 diamond sizes, Kesslers only had the smallest Diamond size in stock, but Spencer showed me similar diamond size bands to compare to the diamonds on my engagement ring, and we choose the middle size and I can not spot looking at my band in awe now that its on my finger, the stones match size wise perfectly to my band and get smaller and they go towards the twist, the twist accentuates my center stone perfectly without being overbearing. I am obsessed with it, and we are already talking about getting a matching band for me next year for our anniversary."

"Good customer service is a rarity these days, great customer service even more so. Today we had the pleasure of working with Nadia, and the joy of experiencing that level of customer service. Our purchase wasn’t a large one, yet she took care of us as if we were spending a fortune. Nadia asked the right questions, understood what type of ring we were looking for and guided us in our selection so that we were 100% satisfied. She even spent extra time helping facilitate upgrades and repairs to some of my old jewelry. Her genuine, caring manner and knowledge will have us coming back for all our future jewelry purchase and we will be recommending Nadia and Kessler’s to everyone."

"My girlfriend and I had a wonderful experience at Kesslers! From the moment we walked in the door we knew we had made the right choice to purchase an engagement ring here. Everyone was so welcoming and kind. We had the pleasure of working with Denise. She was very knowledgeable, considerate of our budget, didn’t make us feel pressured in the slightest and was so fun! She truly made this once in a lifetime moment so special for us. After deciding on a ring one of the goldsmiths, John, stayed late to resize the ring so we could walk away with it the same day! Thank you to Kesslers, Denise and John for everything!"

"Such a great experience with Kesslers, we refuse to shop anywhere else when searching for new jewelry. After an unfortunate accident with my wedding rings center stone Kesslers went above and beyond to find a solution, looking for similar replacements that matched my original stone’s unique cut and color, and even went as far as setting my original stone in a pendant for free so I can still wear it. Absolutely incredible experience. Christina and Denice were so kind and helpful, and made the experience phenomenal. I can’t recommend Kessler’s enough!"