LL Flooring,

4260 28th Street Southeast, Kentwood, MI 49512

"The process of picking out a floor is a tiring process. Thank goodness for the new flooring apps out there. We took pictures of our room, and the app allows you to see the flooring in the room. It's so cool. Our salesperson was very knowledgeable and helpful. Delivery was a breeze. Installation went smoothly. Bottom line? We love the flooring!"

"The staff here are always on top of it and have helped me out for several years now. For myself and for customers. They've helped me get many jobs done. I appreciate you guys!"

"The team at the store was great to work with, from shopping through returns. I think I interacted with each member of the team at that store and they were all fantastic. The installation, through CW Installations was very professional. Gregg & Paul finished in less than 2 days and did such a great job."

"WARNING!!! I have no choice but to warn other people about LL Flooring (Lumber Liquidators). While the materials are nice, the installation was completely botched. My 100 year warranty, hard oak floors are coming apart at the seams 6 months into the job, because they were not installed correctly. I was charged a PREMIUM for this installation, but the floors were incorrectly installed by people who are either incompetent, lazy, or both. Now I am the one who has to deal with the mess. The main problem is that the flooring is not attached to the subfloor (LAZY work!!!), & it was installed as a floating floor (this is an oldschool wood flooring that needs to be nailed to the subfloor). The flooring is coming apart & moves around with every step! I can push some of the planks in & out of position with my fingertips. Everything is crooked- nothing is straight. I've had LL out to do repairs THREE TIMES already, & in the process they've damaged my baseboards. After seeing other people with the same problems, it's probably best to stay away from LL & choose another option. Their installation is a complete joke. They are not hiring skilled installers to do their work, but will happily charge you a fortune for installation & will give you the run around when you have a problem. My advice: avoid LL Flooring at all costs & save yourself a huge headache."

"Awesome selection of great products. Had everything that I needed. Fantastic prices with plenty of stock on had to finish my project. Friendly knowledgeable staff was quick to assist and answer all my questions. Will definitely return when I start my next flooring project."