Simbol Auto Glass 50919 Design Lane, Shelby Township, MI 48315

"I saw reviews and called them to get a quote for windshield replacement. They seemed knowledgeable and answered all my questions. I am saving their info for any future needs."

"I'm so happy I found this place! I have had windshields replaced before and nothing compares to Simbol. The staff was attentive and very helpful. My windshield was shattered and I had glass particles all in the inside of my vehicle and when I picked it up they made sure it was all cleaned up. More than what I expected. The quality of work shows and the care they have for their customers shows as well. I highly recommend them and I will be a forever customer. Thank you Simbol!"

"***UPDATED REVIEW - The product installed is unfortunately even worse than I initially thought, the new windshield installed is already cracked in two separate places, as well as has a leak in the seal at the top corner of the passenger side. I had to have the rear glass replaced as well due to a rock going through it from a lawnmower, this time I used Mr windshield on Utica road. 100% better service, and quicker availability than Simbol if you’re considering going to Simbol save yourself a headache and head down to Mr windshield instead.*** Original review below: My experience here started bad and finished bad, Tony the owner is not someone I would recommend doing business with. I had made an appointment mid last week to have a windshield replaced for this Tuesday at 9am, I adjusted my schedule and was ready to have my service completed, at 4:30pm on Monday I get a call to confirm my appointment which is fairly standard but then I’m told my windshield isn’t going to be there in time and I would need to come in at 1pm instead of 9am. That didn’t work for my schedule so we had to push back the install to Thursday at 9am, this was all done via a receptionist who was friendly. Thursday comes and the service is completed, there’s orange tape holding everything down but windshield is crack free so I sign and leave, when I get home I notice a piece of trim that goes over the edge of the windshield is sitting well above flush near my drivers side door. I left the tape on the suggested amount of time and hope the trim just needs to settle into place. I check on it this morning and unfortunately it has not adjusted so I head back to Simbol and ask who I presume to be Tony’s wife to speak to someone about an issue I’m having. Tony comes outside and starts to tell me the age and mileage of the truck caused the trim to not sit properly and that the trim piece is very expensive ($112 from Lexus) compared to what I paid them ($405 with tax) for a windshield so it didn’t make business sense to replace the trim. He continued to tell me how he did me a favor by putting urethane under the trim to secure it and that he doesn’t own the truck because he replaced the windshield. There’s a clear indentation in the trim exactly where it begins to not sit flush, it’s obvious that the piece was damaged during disassembly and Tony hoped that I wouldn’t notice the damage. Tony continued to say the piece isn’t damaged that it’s just weathered and offered to order a new piece of trim and install it at my cost, no willingness to work with me or correct the issue that wasn’t present until he and his company worked on my vehicle. I’m disappointed in the quality of workmanship, the unwillingness to communicate any issues before handling the vehicle back over to the owner, and the unprofessional attitude Tony has when an issue is brought to his attention. I wouldn’t recommend Tony or Simbol auto glass to friends or family."