Golden Auto Electric

"Really tired of waiting to hear anything back on our Jeep. It’s a 2016 Jeep Cherokee. We dropped off January 19th 2024 and it’s now February 21rst and Mike has refused to call us back after a dozen phone calls from my boyfriend. I would like to know what’s going on with our vehicle. If you can’t fix it, just say so and give us a call. This is ridiculous. 10/10 do NOT recommend"

"We were charged $130 for a diagnostic fee and his diagnostic was wrong. Pretty shady place. We towed our vehicle to a dealership where competent people work. Don’t go here. Just don’t."

"Golden Auto's phone is off the hook most of the day..making it impossible to talk to anybody or even leave a message. Their 'secrerary' is extremely rude and terrible at communicating what is going on, or where your vehicle is even at. Parts were on back order at first, after many unanswered calls, we went in and the parts were there finally, but nobody thought they should let us know we could bring it in as parts arrived. Finally, over a week later they told us 1 day to fix it and drop it off. It's now day 2 and the secretary was extremely rude when I called to get an update. He also said we missed an appointment, but there was never an appointment set. There was a mention of Monday, but no time or anything. All I ask for is some HONEST communication about where my vehicle is (it was NOT there last night when we drove up yet again to check) and when it will be done. That is something they cannot do. It's very hard to trust a place to fix your car that you use daily to drive out of town for work when they struggle with phone answering and basic communication."