Marshalls 43500 West Oaks Drive, Novi, MI 48377

"Stopped in with my girls to look around. Ended up buying lots of stuff for home & me. There was a lot of things to look at. Staff were ehh... Lines were long but they had a lot of cashiers to try to get people thru A lot of the items were just here or there with no real reason where or why Over all I would come back"

"Normally I don't give negative reviews but I am upset about tonight. Less than a week before Christmas, I am shopping for everyone on my list in the little bit of time that I have to do it and was standing in line for checkout at 10:50. The young lady here who took care of me at checkout was kind and fast and I asked where the restrooms were, she pointed to them and said no problem I could use them before I left. As I was walking to the restroom, the manager Carolyn stopped me and told me I could not use your restrooms because they were out of order. I asked her if there was another restroom I could use and she said no sorry you have to leave. She lied to my face and said that the store was having plumbing issues. Being in the business, especially in Novi Michigan, not having a restroom for your customers to use is illegal And I think you should inform your employee that. Not only was it rude and downright not in the Christmas spirit, it is illegal. Maybe this scrooge needs some time off. I understand employees want to leave as quick as they can, but I am spending a ton of money in your store. Nobody would be leaving in the 2 minutes it would have taken me for me to use the restroom."

"My absolute favorite place to shop! There's always a item just waiting for me to purchase. Never a disappointment and the prices are awesome!"

"Always you can find something good deals. Sometimes cashier is very busy and take a time to checkout. Store staff is friendly."

"This location was well organized with lots of bargains. The aisles were neat and tidy. Pricing was similar to other Marshalls locations. There was a long line at checkout, which didn't seem unusual for a Friday night. The Cashier was very friendly, fast, and efficient! I would highly recommend this location to anyone who loves a great shopping experience!"