Tropical Smoothie Cafe - Livonia 30971 Five Mile Road, Livonia, MI 48154

"Tropical Smoothie is overall great, but this location is horrible. I ordered my meal 2 hrs in advance, finally got my order after waiting for 20 min, and then they made it wrong. I’m pretty sure my smoothie was missing ingredients as well because it tasted very different from when i get the exact same thing at my usual location. A very lackluster and despicable experience for me."

"Mikala D, Great customer service, made an amazing smoothie. This store out of many is one of the cleanest ive been to. Good job crew! Keep it up."

"If I could rate this place 0 stars I would! This place disappoints and disgusts me of how the workers are treated, this used to be my favorite tropical smoothie location up until about I wanna say a month ago. I say this because this place recently got a new manager and he ultimately disrespected these girls/coworkers he bosses around. He’s rude to not only the employees but he is rude to the customers as well. From what I see He does the same thing he complains to them about, tell them to get off their phones while he’s on his and they are cleaning he doesn’t set a good example. I preferred this place when the management and staff felt more of like a family now it just feels and looks like a monarchy. I advise to Get better management for your workers and for your customers I would like to enjoy this location not feel uncomfortable if I felt this way Cant imagine how the workers feel"

"Abe went above and beyond for our place of business today (group order of 13 people). We tried placing an online order 3 or 4x and it would not go thru. We then called to see if we could email the online order to him in which we did. Computer issues were getting to the best of us and he came to our place of business, grabbed the orders, took them back to be made and hand delivered everything within 15-20 minutes. Customer service top notch. He was fast, efficient and very accommodating."

"I placed my order online to be picked up at 6pm on 3/17. When I got there they informed me they didn't have the sweet potato bites I ordered, bummer but understandable. Got the food home and it was tasting good... Until I bit into my sandwich and pulled out a chunk of paper. When I opened it up, I found a large piece of paper in the middle of the sandwich. Absolutely unacceptable, I just wasted $9 on a sandwich. This place won't be getting my business again as it looks like this is just one of the many problems that people are experiencing. Corporate should take look at this place as it wasn't particularly clean inside and they are peddling inedible food. **Update** It has been 4 days since my horrible experience here. Other than the copy paste response from the owner, I have not been contacted to make it right. AVOID THIS LOCATION IF POSSIBLE!!!"