Panera Bread,

20140 Haggerty Road, Livonia, MI 48152

"For I definitely loved the atmosphere as well my company seeing a friend since 12yrs and her mother even meeting her friends which she order me a breakfast scone with a ice cap coffee"

"We had a terrible meal at this location. There was nobody working at the front counter. You had to place your order at the kiosk, and they were out of some items. Dishes had not been cleared from tables. There was food on tables, chairs, and the floor. The place was a disgusting mess. The only two people working in the whole place were preparing food. I had the Baja Bowl with Chicken, which was awful. The rice/quinoa was hardly warm, with cold ingredients on top, and sliced chicken that looked like it had been frozen, and barely warmed up. My friend got the smallest soup bowl ever, with a teeny apple, that was a waste of money. Save your time and money, and eat at one of the many other restaurants in the area."

"Really good Panera location, had my order ready on time and 100% accurate, much better than the other Novi location. The only complaint is that they offer drive through pickup but lack the dedicated pickup lane that many Panera Bread locations have. This leads to crazy long lines at the only drive through line. It’s easy to just walk in and pickup the inline orders for this location versus trying to navigate the long drive through line. Other than that it’s a great Panera Bread location and I will be back."

"It used to be a very nice restaurant. Today I ordered a bagel sliced and toasted through drive through and when I got home the bagel was half burnt. I am pretty sure who ever prepare the order did see that and they put that burnt bagel for me to take it home."

"I had faith in this Panera at first, but the last few visits I have gone and my salad is not even half way full. It looks like a small handful of the worst lettuce. The lettuce is barely green, more of a yellow, white and brown. I am not sure who is making the salads with the you pick two, but they need to do a quality control check. The food here is too expensive for the lack of quality and care. Go to the next place, pay half the price and get 10x better service and quality control. I am giving this a 2 star because the other items I order are correct and taste good, but the salads have taken a turn for the worst."