McDonald's 2001 Lincolnway East, Goshen, IN 46526

"Wait at the speaker for 10 minutes not a hello I’ll be right with you or nothing. By this time there are 7 cars waiting just to get our orders taken and only 1 car at the first window. Go inside and guess what. Can’t order inside. Meanwhile the woman who I think is the manager is leaning against the counter. The only person actually doing anything is making sandwiches. Then the woman gets rude with me because I came inside. I left. Burger King is right next door. Cup of coffee and a sandwich and gone. No waiting. Someone really needs to sort this place out."

"This is the worst McDonalds anywhere. As you walk in, it feels colder inside than it did outside. Every table had old food or trash on it. We ordered from the kiosk, and the receipt came out with nothing printed on it. We waited about 15 minutes for the food, and when it came out, the “worker” called out a number and put the food on the counter. We told her that the order number didn’t print on the receipt so we weren’t sure if it was our food, because there were 4 other people waiting. She yelled out what was in the bag and just turned around and walked to the drive thru area. Everything was lukewarm warm, even though it looked like they just put it up in the window a few seconds before she bagged it. We hurried up and ate because it was very cold inside. When we left, the Culver’s next door was packed. We should have gone there instead. We’ll never come back to this “restaurant” again."

"This store is horrible!!!!! Store is dirty!!!! food was cold hash browns were soggy and sticking to the wrapper. I ordered the steak egg and cheese bagel. It was cold and the bagel was stale. The kiosk was not working properly and gave me a blank piece of paper for my receipt. When I asked for a receipt they refused to give me one. I gave one star because I couldn’t review without at least one star. This store deserves to be closed!!!!! Did I mention that the staff was not very nice either. Just an overall poor quality store. I DO NOT RECOMMEND!!!!!"

"I took my grandson in for breakfast at 9:30 a.m. and it looked like it was going out of business. The dining area was dirty and almost vacant. We ordered hotcakes and a breakfast burrito at the kiosk. We waited more than 20 minutes for our food. And then we only received it by going up to the counter and asking for it. It still took a while after that. No napkins unless you asked for them. Two other groups of customers ordered from the kiosk after us and received their orders first."

"I have been to this location 2 times this week and got no service either time. 1 times several cars sat in the drive thru lane and no one got on the speaker for 10 min (yes we sat there for a bit) so I drove off. The 2nd time the speaker asked If I want to use mobile order. I said no then about a min later I had a person ask for my order. I gave my order and approx 3 min later they asked if I wanted to use my mobile order. This happened e times so I drove off again. Please get rid of the automated person and get back to humans."